Performs a wide range of clerical, receptionist, dispatching and
admitting/discharge duties in support of assigned patient care department.
EDUCATION, CERTIFICATION, AND/OR LICENSURE:
School Diploma or equivalent.
EDUCATION, CERTIFICATION, AND/OR LICENSURE:
of a Medical Assistant program or secretarial school preferred.
CORE DUTIES AND RESPONSIBILITIES: The
statements described here are intended to describe the general nature of work
being performed by people assigned to this position. They are not intended to be constructed as
an all-inclusive list of all responsibilities and duties. Other duties may be assigned.
for greeting and admitting functions upon patients arrival to the
Courteously greets patients.
information in computer.
Locates and assigns beds.
Notifies referring physician
of admission, as requested.
for proper and expedient communication of transfer information when patient moved
from one location in the hospital to another.
transferring a patient within the same patient care area; completes transfer
function in the computer.
transferring a patient to a different patient care area, notifies the
receiving department, obtains bed assignment, dispatches support associate
for clerical discharge functions.
Disassembles patient record once discharge
Schedules all follow-up
Arranges transportation for patient
Completes discharge function
in the computer.
Faxes copy of discharge
summary to designated areas
Coordinates and facilitates ongoing communication to
ensure efficient intradepartmental and interdepartmental operations.
Communicates in a timely
fashion with other departments regarding patients who have been admitted,
discharged, require inter-hospital transfer, or have expired. Communicates patient information and unit
telephone in a courteous and timely manner, identifying self and department
at all times.
Consistently answers patient
intercom in a courteous and timely manner and dispatches appropriate
Consistently maintains complete
and accurate telephone or visitor messages for department personnel, assuring
accurate routing of messages.
Welcomes visitors to the
department and responds in a helpful and courteous manner to requests for
assistance or information.
Assists physicians and other
individuals by providing requested information about specific patient or
department routines in accordance with Hospital Admin. Policy #
IV.080-Release of Patient Information).
into EPIC System any written physician orders in an accurate, consistent and
Generates Kardex and Medical
Admission Records from Merlin, upon entering of admission orders and
distributes documents to appropriate individuals.
Schedules lab work, x-ray's,
diagnostic procedures, and forwards documents to appropriate individuals.
requisitions and other forms accurately and according to departmental
Phones in consults to other
services in a timely and accurate manner.
Maintains communication with
other patient care departments (e.g. Dietary, Physical Therapy) to assure
patient care needs are met.
and facilitates ongoing communication to ensure timely, efficient
intradepartmental and interdepartmental transportation of patients.
Dispatches patient care
personnel to provide patient transportation at the request of ancillary
Organizes and maintains
patient records and appropriate department records to help ensure accurate and
Accurately prepares patient
identification bands and name tags.
maintains and breaks down patient charts, reviews all printed orders as they
come off the printer for stats, lab and diagnostic tests and advises RN of
stat orders according to departmental procedure.
Accurately records lab
results reported by telephone.
When advised by lab of
abnormal results, immediately alerts RN.
Maintains stock levels of
statistical or unit activity data for department, as assigned.
PHYSICAL REQUIREMENTS: The physical
demands described here are representative of those that must be met by an
employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities
to perform the essential functions.
WORKING ENVIRONMENT: The work
environment characteristics described here are representative of those an employee
encounters while performing the essential functions of this job. Reasonable
accommodations may be made to enable individuals with disabilities to perform
the essential functions.
SKILLS AND ABILITIES:
Ability to read, write and comprehend simple
Good verbal and writing skills.
Date Reviewed/Revised: October