Logistics done differently.
Are you ready to take your career to the next level with a rapidly expanding global company? Join XPO Logistics, a company named among the most admired in the world by Fortune and one of America’s best employers by Forbes. We are looking for a dedicated professional who knows how to mentor a team to achieve positive results. As the Executive Director of Account Management, you will lead complex solutions, as well as develop and implement strategies with existing customers. Become a part of our growing, dynamic team and we'll help you develop to a level that will exceed your expectations.
Pay, benefits and more.
We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and more.
What you’ll do on a typical day:
Build and grow excellent customer relationships through shared goals, exceptional performance, open and direct communications, problem solving and collaboration
Cultivate new opportunities with customers to diversify and expand our core business
Partner with operations leaders to develop and implement customer-facing, consequential solutions
Act as the voice of the customer within our organization
Develop and lead appropriate communication forums with clients and internal business partners
Ensure long-term viable options are in place
Drive value-creating insights, recommendations and solutions across multiple projects; communicate with senior executives to implement selected courses of action
What you need to succeed at XPO:
At a minimum, you’ll need:
Bachelor’s degree in Business or Operations Management
10 years of supply chain operational experience and knowledge, as well as business development and/or sales experience
Demonstrated leadership and collaborative skills providing consequential impact and results
Expertise in consultative selling methods
It’d be great if you also have:
Availability to travel 50% of the time
Experience in inside sales with current customers
Confidence to take calculated risks, make strategic, results-oriented decisions, and accept responsibility for the results (positive or negative)
Excellent social and management skills; ability to work reciprocally in a team environment, as well as with diverse personalities
Ability to diligently handle existing customers
Strategic in thinking and approach
Confidence to balance the voice of the customer with influencing internal partners to meet financial targets and customer expectations, and cultivate the collaborative approach to success
Be part of something big.
XPO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make XPO a great place to work.
We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.