Office Manager

Caliber Collision - Morgan Hill, CA3.4

Caliber Collision is the largest, fastest-growing collision repair company in America. Right now, we're looking for highly talented, dedicated, and quality-focused teammates to help restore the rhythm of our customers' lives.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to ensure individuals with disabilities are able to perform the essential functions.

Hire, train, counsel, motivate and monitor performance of Customer Service Reps, as necessary
Work closely with Center Manager to create a team environment producing high performance results
Create and maintain a front office environment of World Class Customer Experience through example and oversight of front office staff
Provide direct reports with clear expectations and the necessary tools, training and information to effectively perform their jobs
Ensure R.O. file accuracy and SOP, DRP and regulatory (BAR) compliance during repair and prior to vehicle delivery
Provide accurate and timely payroll and HR-related administration and recordkeeping for all center associates.
Maintain Accounts Receivables, Accounts Payable accounts and Cash Handling procedures to company standards
Other duties as assigned to ensure an efficient, effective and profitable center

About Us
Caliber Collision didn’t get to be the nation’s largest collision repair company by accident. It’s taken an unyielding commitment to being the collision repair center of choice in every community we serve – a vision that began when our company was founded in 1997 and continues strong to this day. To achieve this, we’re not just part of the collision repair industry - we lead it. Not only by setting new standards in customer service, but also by implementing cutting edge technology at every turn. This is how we’ve built a company with more than 500 convenient, state-of-the-art repair centers and growing, and why hundreds of thousands of people entrust their vehicles to us every year. We are driven by our purpose – to restore our teammates and our teammates to the rhythm of their lives. A career at Caliber is not for everyone, but if you’ve got the drive, we’ve got your ride!

Posted Date: Nov 8, 2018
Requisition Number: R0044408
Position Type: Full-time