Mehandi, an all natural hair color company, is looking to hire a customer service representative to join our team for 20-25 hours a week, but could occasionally be 30 hours. This position is available to start immediately. There is an opportunity for this position to grow to full-time if the candidate has social media experience.
We help people across the world learn about natural plant powders and dye their hair without chemicals or PPD.
Customer service representatives are expected to:
- answer calls.
- reply to emails.
- respond to live chats.
- answer product and application questions.
- help customers track their orders.
- help customers formulate the right mix for their desired results.
- deescalate tense phone calls.
- resolve issues.
- help with social media as needed.
We provide 100% paid training.
A company laptop will be provided after a minimum of one week of training. A computer is temporarily needed for your first week.
You must be able to get to the office to retrieve any equipment provided by TDL.
Office hours are from 8:30 am to 5:30 pm. You'll be working mid-day shifts during training, and working 11-5:15 (sometimes as late as 5:45) once fully trained.
Mehandi.com has the latest scientific information on henna, indigo, and cassia. Send your resume today and come grow with us! :)
Perks
No cold calling
Warm environment
Small company (you're a person, not a number)
Friendly staff
Work from home
No weekends or Wednesdays (for now)
Paid breaks
Paid holidays* and PDO after 90 day probation
Work from Home Requirements:
Strong work ethic
Self motivated
Reliable high speed internet
Quiet environment
General Requirements:
Willingness to learn
Basic computer skills
Basic social media skills
Basic math skills
Basic grammar skills
Great communication skills
Preferred:
Customer service background
Cosmetology background
By submitting your resume, you consent to a background check.
Job Type: Part-time
Pay: $15.00 per hour
Benefits:
- Paid time off
- Work from home
Weekly day range:
Shift availability:
Work Location: Remote
