Implementation Specialist- Fountas & Pinnell

Houghton Mifflin Harcourt - Portsmouth, NH3.6

Job Requisition ID: 15223

Additional Locations:
Implementation Specialist

Location: REMOTE

Heinemann is a publisher of professional resources and a provider of educational services for teachers, kindergarten through college. We strive to give voice to those who share our respect for the professionalism and compassion of teachers and who support teachers’ efforts to help children become literate, empathetic, knowledgeable citizens. Our authors are exemplary educators eager to support the practice of other teachers through books, videos, workshops, online courses, and most recently through explicit teaching materials. Our commitment to our work and customers’ enthusiastic response to our offerings has made us the leading publisher in this area.

The Implementation Specialist collaborates with the Heinemann Directors of Sales, local representatives and customers to develop and execute implementation plans for Fountas and Pinnell Classroom. Implementation Specialists are expected to have in-depth knowledge of K-12 literacy, leadership, and professional development; the ability to use their skills to build and maintain a trusted advisor relationship with clients in order to provide guidance in ensuring a successful launch of Fountas and Pinnell Classroom; while identifying areas of literacy focus that require fee-based professional development. This position is accountable for organizing, creating and delivering orientation collateral and resources including blended learning options (in-person, webinars, digital courses, etc.) to customers in order to further develop relationships with Heinemann products and to encourage investment in professional development. Implementation Specialists work within the Professional Development Services department and collaborate closely with Directors of Sales, and the internal marketing team to anticipate and fulfill training needs, and with the Professional Development Team to identify and support future sales of fee-based Professional Development Services that are needed by the district. This position would ideally be located within commuting distance to the Portsmouth NH office, remote status is also a consideration.

Job Responsibilities:
Demonstrates deep experience with and understanding of Fountas and Pinnell publications – The Literacy Continuum, BAS, LLI, Guided Reading, Teaching for Comprehending and Fluency, Literacy Beginnings, etc.
Demonstrates deep understanding of professional development and facilitating the establishment of PLCs.
Partners with Professional Development Services department and Director(s) of Sales to identify customers in need of implementation strategy support for Fountas and Pinnell Classroom.
Presents implementation support in an organized, accurate, and motivating manner that elicits audience response and provides individuals with foundational information that contributes to a successful experience with Fountas and Pinnell Classroom.
Works with Heinemann sales representatives to understand client needs and transfer this knowledge to the professional development team.
Attends key customer meetings to further develop interest and engagement in Heinemann resources, provide content expertise and guidance on purchase and implementation.
Serves as a lead liaison between the customer and the professional development team.
Communicates information regarding customer needs to Area Sales Directors in order to capitalize on sales opportunities and position product effectively.
Develops implementation training for assigned products as required.
Helps train and mentor new Implementation Specialists

Additional responsibilities may include assignments such as

Video recordings of orientation overviews (customer-facing).
Presentation/implementation development (content expertise).
Peer presentation coaching.


Required Education, Experience and Skills:
Minimum of a Bachelor's Degree in Education or related degree in literacy instruction and/or intervention is required; MA/MEd is preferred.
A minimum of ten years of successful education experience utilizing Heinemann/Fountas & Pinnell resources.
Experience leading at a school or district level and understanding of adult learning best practices.
MS Office; proficient with Word, Excel, Outlook and intermediate to advanced level skills with PowerPoint.
Experience using virtual meeting tools.

Preferred Knowledge and Abilities:
Excellent communication, collaboration, and leadership skills.
Highly organized and able to transfer strategies into actions that deliver results.
Outstanding coaching skills with ability to develop same skills in others.
Successful experience working with teams that have a collective vision

Ability to work irregular hours, including weekends, and travel extensively up to 60-70% – driving, flying and overnight travel.
Must have a valid driver's license and good driving record.
This is a position with irregular work hours, requiring overnights and extensive travel.

Physical Requirements:
Might be in a stationary position for a considerable time (sitting and/or standing).
The person in this position needs to move about inside the office to access file cabinets, office machinery, etc.
Constantly operates a computer, tablet and/or smartphone and other office productivity machinery, such as a calculator, copy machine, and computer printer.
Must be able to collaborate with colleagues via face to face, conference calls, and online meetings.
Ability to lift book boxes and other related items that weigh up to 50 lbs. on a regular basis.

Houghton Mifflin Harcourt (NASDAQ:HMHC) is a global learning company dedicated to changing people’s lives by fostering passionate, curious learners. As a leading provider of pre-K–12 education content, services, and cutting-edge technology solutions across a variety of media, HMH enables learning in a changing landscape. HMH is uniquely positioned to create engaging and effective educational content and experiences from early childhood to beyond the classroom. HMH serves more than 50 million students in over 150 countries worldwide, while its award-winning children's books, novels, non-fiction, and reference titles are enjoyed by readers throughout the world.

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Houghton Mifflin Harcourt is an equal employment opportunity employer and participates in E-Verify. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of gender, race/ethnicity, gender identity, sexual orientation, protected veteran status, disability, or other protected group status.

Nearest Major Market: Portsmouth
Nearest Secondary Market: Boston
Job Segment: Book Publishing, Publishing, Education