Full Job Description
The Business Manager is responsible for financial record-keeping of all entities conducting business with the Downtown Brooklyn Speech-Language and Hearing Clinic. The Business Manager is responsible for monitoring the income collected via cash, check, credit card, electronic fund transfer by clients, vendors, and the NYC Department of Education. The Business Manager is also responsible for the storing, auditing, and care of all HIPPA-protected documents including client records and correspondences.
The Business Manager is responsible for the scheduling and organization of new and current clients in the Downtown Brooklyn Speech-Language and Hearing Clinic. These responsibilities include coordinating intake forms, organizing and maintaining wait-lists, managing the clinic calendar and working with the supervisors to initiate and maintain clients in the Electronic Medical Records utilized by the clinic.
The Business Manager is responsible for organizing students and supervisors with HIPPA compliant usernames and passwords to provide access to the audiovisual system as well as provide password assistance to students and supervisors.
The Business Manager will work in conjunction with other administrative staff within the clinic to implement the EXXAT Software. Tasks will include scanning/uploading student and facility information to the program and working with administrative clinic staff (Director, Assistant Director, and Placement Coordinator) to coordinate these tasks.
The responsibilities of the Business Manager include, but are not limited to:
Act as liaison with the Clinic Administrator, Assistant Clinic Administrator, Placement Coordinator, Clinical Supervisors and full and part-time Receptionists, as well as various departments of the University, to ensure the proper documentation, reporting and completion of deposits of Clinic income from various sources and payments to various vendors.
Prepare semester audit reports for income accrued to date for reconciliation by Clinic Administrator.
Setup and maintenance of databases regarding client attendance, payments, as well as quarterly and annual client reports completed by Clinical Supervisors. Submit quarterly and annual client reports written by Clinic Supervisors to contracting agencies and the NYC DOE.
Maintain updated licensure and certification and personnel records for all Clinical supervisors; submits licensure and certification documentation to necessary agencies and third-party payers when required.
Serve as HIPAA Compliance Manager for the Downtown Brooklyn Speech-Language-Hearing Clinic. Follow-through and enforcement of all University and Departmental HIPAA Compliance Practices: maintains confidentiality of all clients’, staff and students’ personal health information; assures that information is maintained, handled and released in accordance with applicable federal and state statutes and clinic privacy policies. Audit client records (both electronic and paper-based) to insure that they are maintained according to clinic record-keeping policies.
Populate and coordinate the Clinic Risk Management Team, as directed by Clinic Administrators; Conduct Clinic Risk assessment in collaboration with the Clinic Administrators.
Act as liaison with the Clinic Administration, University IT Department and vendors for the ordering, delivery, installation and servicing of the Clinic’s practice management, EMR software platforms, and digital observation and recording systems; prepare all work orders and purchase requisitions as needed.
Draft and execute policies and procedures involved in the installation, set up, utilization and operation of the Clinic’s practice management software, EMR software platforms, digital observation and recording systems.
Train Clinical Staff and graduate students in the operation and trouble-shooting of the Clinic’s projected practice management, EMR software platforms, and digital observation and recording systems upon installation. Maintain communication with vendors and technicians to monitor functioning and troubleshooting of these systems.
Determine, delegate and supervise, job tasks and schedules of Work-Study students.
Provide assistance to Clinic Administration & Program Director to maintain Program accreditation and Program reviews as needed.
Bachelor’s Degree or higher, in Business Administration, Accounting or related field.
Training, Skills, Knowledge, Experience:
Minimum five years relevant experience working in accounting/ bookkeeping, business administration or related field preferred.
Excellent oral, written and electronic communication skills.
Effective organizational skills.
Consistently excellent documentation skills.
Ability to see projects through from inception to completion.
Ability to handle multiple tasks simultaneously with a high degree of accuracy, productivity and attention to detail.
Demonstrate the flexibility to work independently and collaboratively with office staff as needed.
Strong interpersonal skills (during interactions with clients/families, clinic staff, university personnel and graduate students).
Ability to maintain respectful, collegial relationships in the workplace.
Strong Computer skills (e.g. MS Office; Excel; PeopleSoft, WebPT, EXXAT).
Willingness to learn new skills and initiate new projects with direction from Clinic Administration.
Dedicated office space in the Speech and Hearing Clinic.
Materials and Equipment
Computer, various software programs, fax machine, copier, scanner, audio-video recording system, phone.
LIU is an equal opportunity employer. LIU is committed to extending equal opportunity in employment to all qualified candidates who can contribute to the diversity and excellence of our academic community. LIU encourages applications from all qualified individuals without regard to race, color, religion, genetic information, sexual orientation, gender and/or gender identity or expression, marital or parental status, national origin, ethnicity, citizenship status, veteran or military statue, age, disability or any other basis protected by applicable local, state or federal laws. Hiring is contingent on eligibility to work in the United States.