- Performance Tuning
- High Availability
- Product Development
- Flexible Spending Account
- Health Insurance
- Paid Time Off
- 401(k) Matching
Position: Senior Oracle Database Administrator
Reporting to: US IT Delivery Manager
Job Type: Contract
The agile US IT Delivery squad is a team of focused infrastructure specialists who collaborate to solve critical problems quickly and effectively. We are searching for an experienced DBA with a self-starter attitude, strong advanced database admin skills, significant Oracle and some MSSQL Server experience, cloud base deployment experience as well a passion for modernization and automation. The role will focus on delivering business driven change across the Hiscox application portfolio, assisting projects at both design and implementation phases, and providing advice and consultancy to the business on database related challenges. Additionally, the role requires supporting the existing database estate across all environments within Hiscox. If you’re looking to use your expertize to thrive in an open collaborative environment and get you excited about building an elite IT solution – please apply now.
What you’ll be doing:
Provide 3rd Line Support for Hiscox’s database environment in accordance with agreed service levels, standards and processes
Dedicatedly run and monitor Hiscox’s database environment to minimise business disruption and identify and drive initiatives to improve the quality and effectiveness of the IT services
Work closely with infrastructure personnel, providing technical input to application design of Hiscox solutions for business and infrastructure projects
Assist in the evaluation, planning and delivery of the migration and upgrade of existing database applications
Participate in on call rotation providing support for escalated issues from 1st and 2nd line Service Desk.
Participate in knowledge transfer with other staff within IT and beyond to improve the effectiveness of IT Services
Provide critical Oracle support in pre and post go-live activities for inflight projects
Please provide a cover letter and resume which clearly communicates that you are the person to take on this challenge at Hiscox USA. Here are some of the requirements we would ideally like to see:
Technical Skills and Experience
Strong design, implementation and administration of Oracle Databases, version 11 and onwards.
Experience and knowledge administering Oracle database on the Linux operating system, (Red Hat 7 in this case)
Validated design, implementation and administration knowledge of Oracle Data Guard and theoretical knowledge of other HA solutions
Strong trouble shooting, performance tuning, SQL tuning, experience with tkprof and AWR reports.
Design, implementation and administration knowledge of MSSQL Server from 2008R2 onwards (desirable but not essential)
Experience of working in large environments supporting applications through various stages of the product development life cycle
Experience of operating at a project technical lead level, helping to co-ordinate other technical resources assigned to a project
Experience of database migrations and implementations in the Cloud, including Oracle technologies (desirable but not essential)
Good general infrastructure support knowledge and know how (desirable but not essential)
Cloud exposure for example Azure Data Factory, HDInsight, Data Lakes and Data virtualisation (desirable but not essential)
Open-minded and passionate about modernising technology, especially in database services
Strong analytical and problem solving skills and a “can do” attitude for delivering IT support
Able to work in a fast moving environment with rapidly evolving targets and to prioritise work effectively
Self-motivated, confident and significant, with a clear customer focus
Solid influencing and communication skills and the ability to work with suppliers effectively
Validated standout colleague, working with other IT and business professionals in an effective manner
At Hiscox our spirit is in Challenging Convention and everything we do is guided by our Values.
Courage: Do the right thing however hard
Quality: World class where it matters
Integrity: True to our word
Excellence in Execution: Consistent, timely, efficient delivery
Human: Firm, fair and inclusive
What Hiscox USA Offers
Competitive salary and bonus (based on personal & company performance)
Comprehensive health insurance, Vision, Dental and FSA
401(k) with company matching
24 Paid time off days
10 Paid Holidays
Paid sabbaticals after 10 years of service
Dynamic, creative and values-driven culture
Modern and open office spaces, complimentary fruit and drinks
Spirit of volunteerism, social responsibility and community involvement, including matching charitable donations for qualifying non-profits via our sister non-profit company, the Hiscox USA Foundation
As an international specialist insurer we are far removed from the world of mass market insurance products. Instead we are selective and focus on our key areas of expertise and strength - all of which is underpinned by a culture that encourages us to challenge convention and always look for a better way of doing things.
We insure the unique and the interesting. And we search for the same when it comes to talented people. Hiscox is full of smart, reliable human beings that look out for customers and each other. We believe in doing the right thing, making good and rebuilding when things go wrong. Everyone is encouraged to think creatively, challenge the status quo and look for solutions.
Scratch beneath the surface and you will find a business that is solid, but slightly contrary. We like to do things differently and constantly seek to evolve. We might have been around for a long time (our roots go back to 1901), but we are young in many ways, high-reaching and going places. Some people might say insurance is dull, but life at Hiscox is anything but. If that sounds good to you, get in touch.
About Hiscox USA
Hiscox USA was established in 2006 to focus on the needs underserved and specialty commercial clients via both the regional broker and direct distribution channels and is today the fastest-growing business unit within the Hiscox Group. Today, Hiscox USA has a talent force of about 400 employees mostly operating out of 6 major cities - New York, Atlanta, Dallas, Chicago, Los Angeles and San Francisco. Hiscox USA offers a broad portfolio of commercial products, including technology, cyber & data risk, multiple professional liability lines, media, entertainment, management liability, crime, kidnap & ransom, commercial property and terrorism.
About the IT Team
The Hiscox USA IT team is currently 80 people strong and growing. We are primarily located in Atlanta, Georgia. Globally, Hiscox IT has a federated model with centralization where it counts. Each of our Business Units have a Head of IT who is responsible for both the operational support and change delivery within the Business Unit. The Heads of IT report to a Group CIO to ensure consistency where it matters. All Business Units are supported by centralized teams including CTO, IT management Operations, Enterprise Applications and IT Services. Hiscox USA Software Delivery team is made up of over 40 professionals that develop and test applications for the US business.
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