Full Job Description
CITY OF ROUND ROCK
invites applications for the position of:
Library Associate (Public Services)
An Equal Opportunity Employer
$15.21 - $17.74
OPENING DATE: 05/05/21
CLOSING DATE: 05/19/21 11:59 PM
Under limited supervision, the Library Associate provides excellent customer service and performs varied clerical work related to the operation in all areas of a library.
EXAMPLES OF DUTIES:
Creates and updates library card records using a comprehensive knowledge of the various types of accounts and policies; assists users with the use of self-service technology; handles fines and refunds; disseminates accurate information to patrons; calls for backup assistance as necessary.
Following all safety and ergonomic guidelines, checks in and carts materials.
Shelves returned items and carries out shelf maintenance by ensuring that items are loaded onto shelving carts correctly; shifting items on the shelves for balance and safety; reads shelves for accurate shelving in assigned areas.
Maintains unique assigned tasks including maintaining regular displays such as new books and staff picks; maintaining lost and found items and library cards; managing temporary patron hold shelf; responding to patron's basic email requests; managing reports such as trace and incomplete items.
EXPERIENCE AND TRAINING:
Work requires knowledge necessary to understand basic operational, technical, or office processes. Level of knowledge equivalent to four years of high school or equivalency.
One year preferred.
CERTIFICATES AND LICENSES REQUIRED:
The City of Round Rock operates under the legal doctrine of "employment-at-will" and is an equal opportunity employer. The City values diversity and strives to attract a responsible, qualified and diverse workforce that represents the community that we serve.