Functions under general supervision while performing a variety of maintenance tasks and preventative maintenance in and around the apartment community. The Maintenance Technician is a customer service, driven team player who strives to complete work orders above residents’ expectations and is always looking for an opportunity to improve the community.
ESSENTIAL DUTIES AND RESPONSIBILITIES
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
ESSENTIAL FUNCTIONS STATEMENT(S)
Schedule and complete preventative maintenance checks.
Work within expense limits established by the Company.
Maintain inventory controls for cost effective operations.
Assists in ordering supplies and parts within budgetary guidelines.
Read and comprehend maintenance manuals, service bulletins, and other specifications to determine the feasibility and method of repairing or replacing malfunctioning or damaged appliances.
Responsible for the completion of all maintenance service requests as assigned within 48-hours and closed in the system.
Complete make-ready process of vacant apartments as directed.
Assist in monitoring all work being performed by outside contractors
Responsible for 24-hour emergency maintenance service responses.
Carry on-call cell phone as required, and as scheduled on weekends.
Monitor and maintain all building systems as assigned.
Understand the needs of the residents and exceed them; develop a sense of community and help maintain a positive environment.
Responsible for alerting the General Manager and Maintenance Supervisor of any unusual occurrences and/or damage that has taken place or that may occur.
Complete grounds work as directed by the General Manager/Maintenance Supervisor which may include picking up trash, sweeping, pressure washing, clearing dumpster area and maintaining landscape.
Complete quarterly unit by unit inspections
Assure safety standards are used which comply with all Company guidelines.
Report and document behaviors of residents that violate the law or lease agreement to then
Complete time worked and mileage reimbursement records in a timely manner
Maintain a professional, courteous manner with all residents, parents, vendors, contractors and fellow employees.
Complete Training Guide, online Learning Management System training and instructor led courses required for the position.
Ensure compliance of all work related activities in fair, ethical and consistent manner.
Follow established Company policies and procedures.
Arrive to work as scheduled and prepared.
Accuracy–Ability to perform work accurately and thoroughly
Communication–Oral Ability to communicate effectively with others using the spoken word.
Communication, Written–Ability to write routine reports and correspondence.
Mathematical Skills-Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Problem Solving–Ability to find a solution for or to deal proactively with work related problems. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Technical Aptitude–Ability to comprehend complex technical topics and specialized information. Ability to deal with problems involving several concrete variables in standardized situations.
Working Under Pressure–Ability to complete assigned tasks under stressful situations.
SKILLS & ABILITIES
Education: High School Graduate or General Education Degree (GED). Must demonstrate literacy in the English language including reading
Experience: Three to six months related experience and/or training
Computer Skills: Basic working knowledge of; data entry, work processing. Property Management software (i.e. One-Site, Real Page).
Certificates & Licenses: Valid State Issued Drivers’ License, Current HVAC Certification
Other Requirement: Authorized to work in the United States