City of Thornton - Thornton, CO3.8

Responsibilities include providing bilingual English/ Spanish information and referral services, hosting educational and special events, facilitating volunteer connections, and providing community outreach programming to engage individuals, non-profits, non-governmental organizations, faith communities, businesses, schools, and other organizations. The Community Connections Coordinator will work to reach special populations within the community including those who are low income, unemployed, or unhoused, and seniors, teens, caregivers, and people with disabilities.

The vacancy for Community Connections Coordinator will have a focus as follows: Specialize in accessing health, nutrition, shelter, mental health, GED, ESL, Citizenship, and other services to improve community health equity, education, employability, and self-sufficiency.

Under general supervision, coordinate information and referral services and community outreach programming, to link citizens to services and to reach special populations within the community.
(Essential functions, as defined under the Americans with Disabilities Act, may include the following tasks, knowledge, skills and other characteristics. The list of tasks is ILLUSTRATIVE ONLY, and is not a comprehensive listing of all functions and tasks performed by positions in this class.)

Provide bilingual (English/ Spanish) outreach services through connecting, building relationships, and sharing program and service information with individuals, non-profits, non-governmental agencies, faith communities, businesses, schools, and other organizations.

Serve community members by researching and inventorying local services and programs and making referrals according to individual needs.

Maintain a directory of local resources. May assist individuals and families in completing applications for assistance programs.

Serve as a liaison to non-profit service providers, linking residents to partner programs.

Serve as a volunteer liaison, connecting volunteers of all ages and abilities to both city and non-city, short and long-term volunteer opportunities.

Host volunteer and donor-based programs that bring food, school supplies, holiday gifts, coats, etc. to our community members in greatest need.

Maintain relationships with farmer's market groups, food banks, community gardening groups, and organizations committed to health equity.

Participate in the coordination and reporting of grant-funded projects. Develop a bilingual (English/Spanish) traveling resource display to use at events, conferences, meetings, resource fairs, etc. to promote Community Outreach, partner, and other City of Thornton programming.

Coordinate gatherings to maintain relationships with area service providers.

Serve on boards, committees, task forces, and attend community meetings in order to identify gaps in services and to conceptualize new programming to fill those gaps.

Collaborate with community-based organizations to host educational programs, workshops, conferences, and special events.

Develop, monitor, and evaluate program efficacy and cultural inclusiveness.

Develop and distribute bilingual (English/Spanish) promotional materials. Provide translation and interpretation services as needed.

Develop a methodology for evaluating effectiveness of outreach programs and services.

Prepare monthly and annual outreach program reports.

Prepare and submit a budget for program area.

Works evenings and weekends as necessary.

Performs other duties as assigned.


Bachelor's degree in Human Services, Social Work or related field from an accredited college or university; two years' experience in working with volunteer programs, children, youth, teens, and/or seniors required. Experience working with non-profits and the faith-based community, and/or government-funded health programs preferred. Equivalent combinations of education and experience may be considered.

Licensing/Certification Requirements:
May need the ability to travel to various locations in a timely manner as the job requires.

Knowledge Skills, and Abilities:
Knowledge of the policies, procedures and goals of the city of Thornton, the Community Services department, and the Community Connections division.
Knowledge of the general operations and staff of the city of Thornton's various departments and divisions.
Knowledge of purchasing policies, procedures, and principles of budgeting, and the ability to prepare a budget for program area.
Knowledge of developing community programs for specific audiences such as low income, unemployed, unhoused populations, seniors and teens.
Knowledge of issues and concerns facing low-income populations, seniors, caregivers, teens, and people who are unhoused, unemployed, or underemployed, and their families.
Knowledge of federal and local programs that provide healthcare, disability, veteran, financial, food, and other benefits.
Skill in working with diverse seniors, youth, adults, and their family members in a culturally sensitive manner.
Skill in planning and coordinating, monitoring, and evaluating community connections, special events, and programs.
Skill in conducting research on issues and concerns facing unhoused, unemployed, low-income populations, seniors, and youth by applying analytical skills for determining need for new programs.
Skill in developing presentations, public speaking, and leading discussions with diverse audiences.
Ability to use standard office equipment, computer equipment, and software including word processing, data base management, spreadsheet applications, and electronic mail.
Ability to communicate effectively in English and Spanish, both orally and in writing.
Ability to establish and maintain effective working relationships with city employees, other agencies, and the public.
Ability to create forms, manuals, and brochures and to use marketing tools to promote programming through print media, internet, social media, television, radio, etc.
Ability to supervise, direct and train volunteers.

Physical and Mental Requirements:
While performing the duties of this job, the employee is regularly required to sit, walk, run, squat, stoop, demonstrate manual dexterity, talk, hear, and see. The employee is also required to perform light lifting. The employee is occasionally required to work outdoors.
Examinations may include but are not limited to application screening beyond minimum qualifications; written, oral, practical exercise or any combination thereof or other job related assessment deemed appropriate by Human Resources.

Your application will be used as a screening tool. Completeness and accuracy are important! Any false or untrue statements or material omissions in the application and related paperwork or during the selection process could disqualify you from consideration.

As a condition of employment, the city of Thornton conducts background investigations for all positions which may also include a review of credit report and/or driving record. A drug screen, physical, and/or psychological examination administered by a city-designated provider will be required for pre-determined positions.