Title: Transportation Aide
Status: Full Time, Non -Exempt
Must be 21 years of age and possess a valid Operator’s License.
Verification of a driving record to assure no revocation or suspension of their license or major driving violations within the past three years.
Must have vehicle insurance.
Verification of Fingerprint Clearance up to date.
First Aid and CPR certification up to date (paid by employer).
Experience: At least one year in the transportation field
Reports To: Transportation Supervisor
This position consists of transporting members ranging from birth up to age 18 who are currently in State custody, and on occasion, members who may be over the age of 18 if the member is still in State custody, to and from appointments and visits with their families.
Transportation occurs between the hours of 7:00am to 8:00pm within, but not limited to, Pima County.
Transportation of members may occur on the weekends. In addition, this position will also help within the office with other clerical and administrative duties to be assigned when transportation of members is not necessary or being conducted.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Maintain good professional relationship with our members, state agency employees, case managers, therapist, foster parents and natural parents, providing quality customer service to all persons.
Keep information confidential and adheres to all program, operational, and personnel policies, procedures and protocols.
Assure that car seats and/or seat belts are cleaned and available, as necessary, to ensure that all members are securely fastened throughout the transport.
Be able to lift 50 pounds, such as carrying a member to and from the car to the visit and up and down the stairs.
Transport to and from destination safely and within time requirements
Accompany all members to their destination, not leaving them unattended until the designated responsible party arrives.
Properly record services delivered to each member while maintaining accurate activity reports which are to be submitted to the Transportation Supervisor at the end of each day.
Complete mileage report on a daily basis and provide the report to the Transportation Supervisor at the end of each day.
Immediately verbally report to the Transportation Supervisor any unusual incidents which occurred during the transport and follow-up with a written report if requested.
Knowledge, Skills & Abilities:
Must possess strong customer service skills
Communicate effectively with members, therapist, foster parents and natural parents
Communicate in English and Spanish preferred
Excellent verbal and written communication skills
Skills in maintaining highly confidential information
Ability to work independently and seek supervision appropriately
Must be well organized, able to multi-task, detail oriented, accurate, and able to complete assignments in a timely manner
Computer proficient (experienced with Microsoft Office Suite)
Familiarity with behavioral and mental health terminology
Must be reliable, punctual and flexible to meet program requirements
Maintain professional appearance and demeanor
Display cultural sensitivity and demonstrates the ability to form constructive and collaborative working relationships with others from diverse cultural backgrounds
Ability to communicate in a culturally inclusive manner and being open to other people’s differences
High school diploma or GED is required
Must be at least 21 years of age
Current valid driver’s license, proof of insurance, and a driving record that meets the standards of the agency
Must possess Fingerprint Clearance Card
Employment contingent upon a satisfactory criminal background check
Must be able to lift 50 pounds, such as carrying a member to and from the vehicle and up and down stairs
Must be able to meet training and agency compliance requirements for the position
Information contained in this position description represents the standard method of accomplishing the duties of this position. The preceding essential functions are not intended to be an exhaustive list of tasks and functions for this position. Other tasks and functions may be assigned as needed to fulfill the mission and contractual obligations of EBF. Reasonable accommodations may be considered as required and or/requested.