- Writing Skills
- Microsoft Powerpoint
- Google Suite
Project Support Coordinator (work remotely from home)
As our Project Support Coordinator, you will support our engagement team by drafting and proofing correspondence and documents, coordinating meetings with clients, prioritizing and managing a diverse flow of work, and communicating with internal and external stakeholders. Your success will be determined by your ability to manage projects, write well, and anticipate the needs of other people.
You will spend about two-thirds of your time on project support, marketing support, and other operations functions, and about a third of your time supporting the strategic sourcing team. You will attend client calls and lead reference calls, take notes, document and store action items, and format documents. With your keen eye for detail and your exceptional editing skills, you will ensure that our brand is well represented to our clients and candidates in marketing materials, job advertising, and client deliverables. Your role has a significant impact on our team’s ability to collaborate in real time and uphold our promise to clients to deliver flawless service every time.
About Staffing Advisors
Staffing Advisors is an executive search firm with a unique business model. We’re 100 percent virtual – all our employees work from home (the average tenure of our staff is 10 years). We help our clients create diverse, inclusive, high-performing teams. In the past 12 years, we’ve completed over 800 executive searches in every functional area and at every career level, primarily for associations and other nonprofit organizations in the Washington D.C. metropolitan area. Our Results-Based Hiring® Process builds upon years of research on what elements of the hiring process predict success on the job. We have the privilege of working with some of Washington D.C.’s most prestigious organizations. Our unique approach to executive search generates intense customer loyalty—most of our clients use us exclusively for their search needs, more than 80 percent of our work is with clients who have engaged us three or more times, and dozens of clients have engaged us ten or more times.
You will primarily work from your home office but will be in constant communication with our team through our suite of online cloud-based tools. In executive search, clients want results quickly, so we embrace technology to continuously improve our productivity and to help us deliver better service even faster. In designing our internal processes, we prioritize transparency and operational efficiencies, continuously seeking ways to deliver a thoughtful, highly customized experience for our clients with fast, efficient, standardized internal practices behind the scenes. We design our processes to leverage advanced tools and technology so everyone can be effective in their work.
Core Responsibilities of the Project Support Coordinator
Project support: Support active searches, communicating directly with candidates and clients, gathering research and needed information, scheduling client appointments, and more. Listen to client calls and internal calls and take notes; outline next steps and action items for internal notes and client follow-up emails.
Document development: Draft documents using predefined templates including PowerPoint presentations, Excel project schedules, Word position overviews and search briefings, Outlook email correspondence, and internal notes in various formats. Write the first draft of job descriptions, interview questions, marketing messaging, and other client deliverables.
Manage workflows: Capture and synthesize key ideas and track action items. Keep others informed and up to date on timelines and deadlines.
Reference checks: Initiate calls with our candidates’ employment references and record their responses so that our clients’ questions are fully answered.
Proofreading: Review and edit drafts of all marketing and client documents, ensuring that the language and formatting are error-free and professional.
Research support: Support our strategic sourcing team by researching potential candidates, performing quality checks, and uploading information into our database.
Marketing support: Assist with formatting the monthly e-newsletter and updating marketing materials as needed.
Qualifications and Attributes of the Project Support Coordinator
You are highly organized and comfortable with tight deadlines, but receptive to changing priorities. You look to the future and plan ahead so everything gets done on time. You are great with process and receptive to new ideas and new ways of doing work.
You have superb writing and editing skills, and you make sure documents are written and formatted in a way that is presentable, polished, and professional.
You have fast keyboarding skills and the ability to capture the highlights of a conversation in real time. Ideally, you can lead a reference conversation while simultaneously taking notes. (Our team members often huddle for a quick virtual meeting full of action items and you will be part of that fast-paced environment.)
You are technologically savvy and any software you don’t know, you can easily learn. (We will provide you with a laptop and dual monitors; we work with a constantly evolving set of tools for document production collaboration (MS Teams, Google Suite), customer relationship management (HubSpot), applicant tracking (iCIMS), and file sharing).
You have a quiet workspace at home, free from barking dogs and other interruptions during normal work hours.
You are comfortable on the phone, either as a silent listener or an active participant. You engage confidently and professionally with people at all levels of an organization from assistant to CEO.
You have meticulous attention to detail—you always spot the typo, the grammar error, the formatting inconsistency, and the incorrect calculation in Excel.
You are service-oriented and collaborative. You are clear about what others can expect from you. Your previous bosses rave about how much they could depend on you.
You are authentic, sincere in your communications, impeccable with your word, and consistent with your follow-through. You are comfortable working in a team-oriented, transparent environment where all your hard work is visible to others.
What is Attractive to the Right Candidate?
You will play an important role in making our entire team productive and our searches successful.
You’ll be joining a team of professionals who care deeply about providing a great experience for our clients and candidates. We collaborate as a team and are always looking for ways to improve our process; your contributions will be valued. We know our success is a team effort and all our positions are equally important.
Our clients are often launching important national initiatives in service to others. Our candidates are the current and future leaders of this important work. It is a privilege to be part of their success. You’ll have the satisfaction of helping our candidates find meaningful work and helping our clients build high-performing teams.
Although we work at a fast pace there is time in the day to get it all done, and when there isn’t, we’re great at prioritizing and sharing work with each other. While you will have lots of deadlines, you’ll have control over your day and support when you need it.
You will enjoy a remarkable quality of life, working from home during normal business hours with only the rare need to check email on nights or weekends. You will be able to adjust your work schedule to fit your life but will need to be available for conference calls throughout the day.
To Apply for the Project Support Coordinator position
Use the "Apply" button on this page, or simply email your resume to Aileen Hedden at email@example.com with "SA – Project Support Coordinator #2020-2565 SA" in the subject line of the email. Please include your resume as a Word or PDF attachment to the email and paste your cover letter in the body of your email.
Even though you will be working from home, we are only considering candidates who can work normal business hours and live near the Washington, D.C. metropolitan area.
Staffing Advisors is committed to helping create a diverse work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other basis protected by law. This position may require pre-employment screening potentially including a criminal background check, verification of academic credentials, licenses, certifications, and/or verification of work history.
Please note: Our practice is not to disclose the salary ranges we would consider. Any salary information included in this posting was estimated without our input.