Orthodontic Billing Coordinator

MB2 Dental Solutions - Carrollton, TX (30+ days ago)4.2


This role is focused on reducing aging and increasing collection percentages for MB2 partner offices by performing real time follow-up on all denials, review of open/unpaid claims, filing appeals and requesting additional information as needed.


o Ensure treatment plan and charge out accuracy

o File all original and follow up claims to insurance

o Build Patient/Insurance payment plans in practice management software

o Research and correct any claim discrepancies for assigned partner offices

o Directly address all insurance denials received

o Review all accounts for patient and insurance payment on monthly basis

o Communicate directly with partner offices to request any additional information needed.

o Follow up and resolve all communication requests (Reponses within 48 hours or less)

o Print and Mail patient Collection and Dismissal letters

o Calculate and Adjust accounts for collections or in-complete treatment

o Monthly Orthodontic aging reporting

o Monthly Practice Report Card creation

o Weekly posting of Dental Banc patient payments

o Communicate any financial corrections to Finance department

o Educate office staff as needed on Orthodontic accounts


o Understanding of Dental Insurance and claims processing

o Dentrix, Eagle Soft, Easy Dental or Open Dental software experience preferred

o Great oral and written communication skills

o Strong attention to detail

o Typing/Data Entry Skills

o Understanding of billing and appeals process

o Ability to prioritize workload to achieve set timelines/goals

o Ability to work independently as well as with a team

o MS Office Suite knowledge is a plus