Administrative Assistant

Couleecap, Inc. - La Crosse, WI


-Supports and upholds Couleecap's mission to fight poverty and promote self-sufficiency for individuals by helping to identify needs, mobilize resources, and provide quality services.
-Performs wide range of clerical duties for other staff, including copying, word processing, data entry, filing, scanning, report preparation and other tasks as assigned.
-Provide staff support with project specific tasks as necessary. Includes but is not limited to, coordinating mass mailings, scheduling meetings/appointments, and ordering materials and supplies.
-Facilitate and distribute donations for agency programs.
-Updates and initiates databases utilizing automated and manual systems. Maintains postage logs and copy logs for funding allocation purposes.
-Greets general public, clients, vendors, and other business personnel, directing them to appropriate staff person and/or programs within the agency. Answers telephone and manages messages to staff. Refers individuals to other available resources/services in the community.
-Receives and processes in-coming/out-going postal mail and email messages to staff.
-Coordinates the ordering of supplies and equipment. Maintains inventory of office supplies and equipment.
-Coordinates repair and maintenance of basic office equipment as needed.
-Maintains well-organized and presentable office environment. Serves as contact for cleaning services, phone service, and property owners/managers. Completes light cleaning duties around the office, such as, but not limited to: cleaning the refrigerator and microwave, vacuuming the office area, light dusting, and garbage removal.
-Identifies reporting system problems and recommends possible solutions.
-Establishes/maintains local files and reference manuals in accordance with established program procedures to ensure access to information.
-Completes case file review for all Supportive Housing Program client files, documents needed or missing file information in accordance with HUD requirements.
-Maintain document files and documentation for program grants.
-Tracks supportive services spending for all SHP case managers.
-Serves as lead data entry person for Wisconsin ServicePoint Database. Ensures agency compliance with WISP. Enters and maintains all client information in WISP for SHP, ESG/HPP, TBRA, Housing First programs. Trains staff on use of Wisconsin ServicePoint and related documents needed to maintain accurate records in this database.
-Serves as Trans Union Desk Top and Tenant PI administrator. Conducts all credit and background checks for clients as required in programs. Allocate costs and conducts billing for such services.
-Calculates and sends rent certificates to SHP clients at the end of the year.
-Maintains accounting on petty cash, morale accounts, and other special office funds.
-Works directly with clients to complete referrals for the Coordinated Entry system. Completes follow-up calls and emails with these clients to maintain accurate records.

Visit our website at to receive the required application packet.

Couleecap is an Equal Opportunity Employer and Service Provider. Auxiliary aids and services are available upon request.

Couleecap es un empleador con igualdad de oportunidades y proveedor de servico sida y servicios auxiliares estan disponibles a solicitud.

Couleecap yog ib qho chaw muab kev pab thiab yog ib qho chaw ua hauj lwm zoo sib nrawg rau txhua leej yog nej tau kev pab ces thov nug, peb muaj kev pag rau nej sawv daws..

Couleecap est un employeur et fournisseur de services avec égalité des chances. Des aides et services auxiliaires sont disponibles sur demande.

Job Type: Full-time

Salary: $14.45 /hour


  • administrative assistant: 1 year (Preferred)

Work authorization:

  • United States (Required)