Client Resource Manager Intern (Medevac) $13hr

REVA Air Ambulance - Fort Lauderdale, FL

Internship$13 an hour
EducationSkills

Summary

REVA provides compassionate seamless, door-to-door medevac transportation and logistics coordination surrounding time-sensitive, critical and non-critical care medical situations on a worldwide basis, encompassing short range, long range, domestic and international air ambulance service coupled with local, in-country ground coordination
With 350 employees and offices in Fort Lauderdale, Phoenix, and Albany, and San Juan, REVA is the largest dedicated fixed wing air medical transport service in the Americas. Our Customer Service Representatives and medical crews continuously update patients and family members on transport status and are available to answer any questions the patient or family may have. We are available continuously 7/24/365.

The ideal candidate will have experience in inside sales and will be able to show empathy while conveying through their well-developed communications and sales skills the superior quality of REVA’s services.

Essential Duties and Responsibilities

  • Sells Flights to satisfy specific assigned sales goals and targets
  • Develop requested quotes and follow up with the clients
  • Schedules and books flights
  • Coordinate flight details
  • Sets up hospital bed admissions
  • Completes flight transport documents for confirmed flights
  • Responds to customer inquiries in conjunction with REVA standards and guidelines. This includes Telephone calls/e-mail, fax etc, Outbound Telephone Sales to new and existing client
  • Updates Clients while maintaining responsibility to customer satisfaction
  • Follows Up with Customer and other interested Parties
  • Other duties may be assigned.

Education and Experience:

  • Previous Inside Sales experience preferred
  • Previous Flight Dispatcher experience preferred
  • Prior Airline Operations and Flight Following experience
  • Aviation/Medical Experience Preferred
  • Open availability to work 12 hour shifts in a 24 hour period including evenings, weekends, and holidays.

Job Type: Internship

Salary: $13.00 /hour

Experience:

  • call center: 1 year (Preferred)
  • Customer Service: 1 year (Required)

Education:

  • High school or equivalent (Required)

Location:

  • Fort Lauderdale, FL (Required)

Language:

  • Spanish (Preferred)

Work authorization:

  • United States (Required)

Work Location:

  • One location

This Job Is:

  • A job for which military experienced candidates are encouraged to apply
  • A good job for someone just entering the workforce or returning to the workforce with limited experience and education
  • Open to applicants who do not have a college diploma

Schedule:

  • Monday to Friday
  • No weekends
  • Weekends required
  • Holidays required
  • Day shift
  • Night shift
  • Overtime
  • 8 hour shift
  • 10 hour shift
  • 12 hour shift