The Department of Developmental Services is dedicated to creating, in partnership with others, innovative and genuine opportunities for individuals with intellectual disabilities to participate fully and meaningfully in, and contribute to, their communities as valued members.
The Staff Investigator is charged with fairly, thoroughly and efficiently investigating complaints of abuse or mistreatment to determine whether an allegation is substantiated or not, based upon the evidence gathered. These investigations may involve, but not be limited to, omission of care, human rights violations, injuries of unknown origin, failure to provide for basic needs, and various crimes against the person and property. Upon assignment of a complaint of abuse and/or neglect perform an immediate risk assessment to ensure that recommendations for protective services are made to protect DDS clients who are alleged victims. Prepare investigative plans; conduct interviews with alleged victims and abusers. Fairly, thoroughly and efficiently investigate complaints of abuse or neglect to determine whether an allegation should be substantiated or not. Prepare concise yet thorough investigation reports. Investigations may involve omission of care, human rights violations, injuries of unknown origin, failures to provide for basic needs, and various crimes against the person and property. Work with local and state and federal law enforcement authorities to investigate alleged criminal acts.
A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit
In addition, Chapter 234 of the Acts of 2014, An Act Requiring National Background Checks, requires the Department of Developmental Services to conduct fingerprint-based check of the state and national criminal history databases on the recommended candidate. For more information, please visit
Education, licensure and certifications will be verified in accordance with the Human Resources Division's Hiring Guidelines.
Education and license/certification information provided the selected candidate(s) is subject to the Massachusetts Public Records law and may be published on the Commonwealth's website.
For questions regarding this requisition, please contact DCS Central Office Human Resources at 1 (800) 393-9324.
Applicants should submit a cover letter and resume for the Staff Investigator - Req #1800003DH.
MINIMUM ENTRANCE REQUIREMENTS:
Applicants must have at least (A) four (4) years of full-time or, equivalent part-time, professional, professional internship, administrative, supervisory, or managerial experience in: business administration, business management, public administration, public management, clinical administration or clinical management or (B) any equivalent combination of the required experience and substitutions below.
I. A certificate in a relevant or related field may be substituted for one (1) year of the required experience.
II. An Associate’s degree in a related field may be substituted for one (1) year of the required experience.
III. A Bachelor’s degree in a related field may be substituted for two (2) years of the required experience.
IV. A Graduate degree in a related field may be substituted for three (3) years of the required experience.
V. A Doctorate degree in a related field may be substituted for the required experience.