Product Manager

Ticketmaster - Hollywood, CA (30+ days ago)4.0

Job Summary:
Who we are.
We’re fans who help fans everywhere get in to the live events they love. A proud division of Live Nation Entertainment, Ticketmaster has changed the way the world connects with their favorite artists, teams, and shows, and we continue to shape innovation every day. We’re not just selling tickets (though we do that better than anyone else), we’re enriching lives one amazing experience at a time. And we think that’s pretty amazing. If you’re passionate about the magic of live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.

Why you should work with us.
Our biggest investment is in our people. We offer comprehensive health benefits and 401k matching, student loan assistance, plus career-boosting opportunities like tuition reimbursement and targeted development sessions to help all eligible employees thrive. At Ticketmaster, expect the fast-paced excitement of a startup with the rock-solid support from an industry leader – with plenty of ticket perks on the side.

See what it’s like working at Ticketmaster.

The Role:
Have you ever imagined buying a concert ticket via Facebook or Spotify? Or working on projects with immense scale and visibility in the marketplace? As Ticketmaster expands its footprint to allow for the exposure and transactability of its events across a wide variety of platforms (from social media sites, to marketplace platforms, to music discovery experiences and more), Ticketmaster is looking for a collaborative, product manager who can drive efforts both internally and externally to allow for client content to be more widely distributed throughout the online space. The Product Manager will play a critical role in the adoption and scale of Ticketmaster’s next generation Distributed Commerce product suite. This is a role well-suited for a product manager who takes pride in making technology actionable and owning critical relationships and metrics across the entire lifecycle of a product.

What the job is:
Execute on the strategy to develop best-in-class solutions to distributing our clients’ live event content, both from a transactional and affiliate content perspective.
Develop feature capabilities that allow partners to create phenomenal user experiences that sell incremental tickets and drive growth for Ticketmaster’s core initiatives.
Deeply understand the needs of our transactional partners across a wide spectrum of categories and industries, with a constant eye towards building more robust technology solutions.
Be responsible for the successful onboarding of key strategic partners onto transactional and content APIs, along with managing the day-to-day operational support post-launch.
Own and analyze key metrics that demonstrate the growing scale and health of the program, as well as its impact on driving key organizational KPIs.
Partner throughout the organization from B2C teams (web/mobile/app) to B2B (client tools, inventory management, etc.) to enable both clients and fans to engage more easily with 3rd parties that are engaging with live event content.
Work successfully with a lean, agile engineering team to drive product requirements, use cases, specifications, wireframes.

What a qualified candidate should possess:
Ideal candidate will have a minimum of 3+ years product management experience, with exposure both to front-end user experiences and backend processes.
Previous API experience is preferred, along with a keen understanding of trends in e-commerce and technology.
Demonstrate successful delivery of multiple product cycles in an agile environment.
Must be entrepreneurial and have excellent communication skills up and down the organization, and in particular, with external partners and sales teams.
Must be capable of managing multiple projects and integrations simultaneously.
Solution and team oriented while demonstrating the ability to work independently and adapt to changes in a rapidly evolving industry.
Be highly analytical and curious – you should be driven to know whether a product is working, and why.
Bachelor’s degree or equivalent experience, MBA a plus.
Understanding of the ticketing or live event industry a significant plus.
Ticketmaster strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Ticketmaster recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Ticketmaster may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.