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WHAT IS THE WAGE & INVESTMENT DIVISION? The Wage & Investment Division (W&I) serves about 122 million taxpayers who file upwards of 94 million returns each year. Key W&I objectives are to provide high-quality taxpayer assistance, and to enable taxpayers to transact and communicate electronically to file their returns, make payments and receive assistance. W&I partners with private organizations to provide assistance to such disadvantaged groups as elderly and low-income taxpayers.
WHAT DOES A DATA TRANSCRIBER DO? The Data Transcriber performs a vital role in the Service's ability to process thousands of tax returns each year. In this position, you will be responsible for examining incoming returns, perfecting them to ensure compliance with the required format, and finally processing the return using the systems and applications that you will be trained to operate. This process ultimately converts millions of paper documents, including a variety of taxpayer prepared returns and related schedules, federal tax forms, and other taxpayer information, to tape.
As a Data Transcriber you will:
Review documents for specific requirements necessary for processing. Processes current year and/or prior year individual and/or business returns and related information.
Bring documents into compliance with the required format or initiate action to obtain or clarify information not otherwise available.
Identify and properly route correspondence (e.g., letters, powers of attorney, etc) to appropriate function for processing.
Interpret taxpayer's intent from available data and complete the document in the required format.
Identify and review Forms W-2 attached to Forms 1040EZ and 1040PC for conditions meeting Criminal Investigation criteria and code the returns appropriately.
Prepare documents for scanning by detaching Forms W-2, correspondence, unnecessary schedules, etc. from the returns; removes staples and paper clips; and makes necessary repairs to ensure documents are scannable.
Perform original entry, character identification, and/or data validation functions.
If you are selected at a lower grade level, you will have the opportunity to learn to perform all these duties, and will receive training to help you grow in this position.
WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? If you want to find out more about IRS careers, visit us on the web at www.jobs.irs.gov.
Job family (Series)
0356 Data Transcriber
Conditions of Employment
Refer to Other Information.
Click "Print Preview" to review the entire announcement before applying.
Must be a U.S. Citizen or National.
You must have:
In addition to meeting the education/experience requirements, Data Transcriber applicants must possess the ability to type or have skill in operating an alphanumeric data transcribing machine, 20 words per minute typing speed for GS-2 or 25 words per minute typing speed for GS-3 and GS-4
There are no usual physical demands. The work requires good eye-hand coordination and finger dexterity.
You must meet the following requirements by the closing date of this announcement:
Applicants must be at least 18 years of age or older, or at least 16 years of age or older, and meet one of the following: (1) have graduated from high school or have a certificate equivalent to graduating from high school; (2) have completed a formal vocational training program; or (3) have a statement from school authorities agreeing with the decision to pursue employment rather than continuing your education.
High school diploma or equivalent. OR Three (3) months of full time general experience. This experience should be progressively responsible clerical, office or other work that indicates ability to acquire the competencies necessary to perform the duties of this position. This may be paid or non-paid experience.
Six (6) months of general clerical related experience. The experience could have been progressively responsible clerical, office or other work that indicates ability to acquire the particular competencies needed to perform the duties of this position. This may be paid or non-paid experience.
Completion of an intensive, specialized course of study of less than 1 year. Courses may have been obtained through a business or technical school, or military training program, and should include up to 40 hours per week of instruction for at least 3 months duration. The course must have been designed specifically as career preparation for the work of the position being filled.
One (1) year of education above the high school level in any field of study obtained from an accredited junior college, college, university, business, secretarial or technical school. OR A combination of education and experience equivalent to that described above.
One (1) year or twelve (12 months) of general experience equivalent to the next lower grade (GS-03) in the Federal government. General experience - Progressively responsible clerical, office, or other work that indicates ability to acquire the particular competencies needed to perform the duties of the position to be filled. This may be paid or non-paid experience.
Two (2) years of education above the high school level (education may have been obtained in an accredited junior college, college, university, business, secretarial or technical school.
A combination of education and experience equivalent to that described above.
- The experience may have been gained in the public sector, private sector or Volunteer Service. One year of experience refers to full-time work; part-time work is considered on a prorated basis.
- To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.
Positions are located in Wage & Investment, Austin Submission Processing, Data Conversion Operations, Austin, TX
The anticipated start date is January 2020
CONDITIONS OF EMPLOYMENT:
- We may select from this announcement or any other source to fill one or more vacancies. Additional jobs may be filled.
- Relocation expenses-No
- This is a bargaining unit position.
- We offer opportunities for telework.
- Must meet IRS telework eligibility requirements
- We offer opportunities for flexible work schedules.
- A 1-year probationary period is required.
- Must successfully complete a background investigation including an FBI criminal history record check (fingerprint check).
- Complete a Declaration for Federal Employment to determine your suitability for Federal employment, at the time requested by the agency
- If you are a male applicant born after December 31, 1959, certify that you have registered with the Selective Service System or are exempt from having to do so.
- Have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer.
- Go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form I-9. Federal law requires verification of the identity and employment eligibility of all new hires in the U.S.
- File a Confidential Financial Disclosure Report within 30 days of appointment and annually from then on.
- Undergo an income tax verification and review of prior performance/conduct.
- Seasonal: Various season lengths from 3-6 Months
- Tour of Duty: Day Shift 7:30am-4:00pm and Night Shift 6:00pm-2:30am
- May be eligible for Health Insurance
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Your application includes your resume, responses to the online questions, and required supporting documents. Please be sure that your resume includes detailed information to support your qualifications for this position; failure to provide sufficient evidence in your resume may result in a “not qualified” determination.
Your application will be evaluated in the following areas: Reading, Listening, Conscientiousness, Interpersonal Skills, Flexibility, Teamwork and Customer Service. Category rating will be used to rank and select eligible candidates. If qualified, you will be assigned to one of two quality level categories, (i.e., Category A/B = Best Qualified and Category C = Qualified) depending on your responses to the online questions, regarding your experience, education, and training related to this position. Your rating may be lowered if your responses to the online questions are not supported by the education and/or experience described in your application.
Veterans' preference is applied after applicants are assessed. Preference-eligibles will be listed at the top of their assigned category and considered before non-preference-eligibles in that category. Qualified preference-eligibles with a compensable service-connected disability of 10% or more will be listed at the top of the highest category.
If you are among the top qualified candidates, your application may be referred to a selecting official for consideration. You may be required to participate in a selection interview (telephonic and/or in person at the discretion of the Selecting Official in accordance with hiring polices). We will not reimburse costs related to the interview such as travel to and from the interview site.
If you are a displaced or surplus Federal employee (eligible for the Career Transition Assistance Plan (CTAP)/Interagency Career Transition Assistance Plan (ICTAP), you must receive a rating of Category A/B to be rated as “well qualified" to receive special selection priority.
This vacancy announcement will be used as a register to fill vacancies through 04/09/2020.
To preview questions please click here.
Background checks and security clearance
Drug test required
A complete application includes 1. A resume, 2. Vacancy question responses, and 3. Submission of any required documents. Please note that if you do not provide all required information, as specified in this announcement, you will not be considered for this position (or may not receive the special consideration for which you may be eligible).
All applicants are required to submit a resume either by creating one in USAJOBS or uploading one of their own choosing. (Cover letters are optional). To receive full credit for relevant experience, please list the month/year and number of hours worked for experience listed on your resume. We suggest that you preview the online questions, as you may need to customize your resume to ensure that it supports your responses to these questions. Please view Resume Tips.
VETERANS' PREFERENCE DOCUMENTATION If you are claiming veterans’ preference, you must submit a copy of your DD-214 (Member 4 copy), or other official documentation from a branch of the Armed Forces or the Department of Veterans Affairs showing dates of service and type of discharge. Ten-point preference eligibles must also submit an Application for 10-point Veteran Preference, SF-15, along with the required documentation listed on the back of the SF-15 form. For more information on veterans' preference view FedsHireVets.
Career Transition Assistance Plan (CTAP) or Interagency Career Transition Assistance Plan (ICTAP) DOCUMENTATION If you are a displaced or surplus Federal employee, click CTAP/ICTAP for eligibility and a detailed list of required documents. IRS CTAP eligibles can apply for jobs both within and outside the commuting area.
For positions with an education requirement, or if you are qualifying for this position by substituting education or training for experience, submit a copy of your transcripts or equivalent. An official transcript will be required if you are selected. A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page. If you are qualifying based on foreign education, you must submit proof of creditability of education as evaluated by a credentialing agency. Refer to the OPM instructions.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Learn more about federal benefits.
Our comprehensive benefits are very generous. Our benefits package includes:
Challenging work, opportunities for advancement, competitive salaries, bonuses and incentive awards.
Ten paid holidays, 13 days of sick leave, and 13 to 26 days of vacation time each year.
Access to insurance programs that may be continued after you retire.
A wide choice of health insurance plans, coverage for pre-existing conditions, and no waiting periods. We pay a substantial amount (up to 75%) of the health insurance premiums.
A retirement program which includes employer-matching contributions.
Learn more about Federal benefits programs at:
Pay and benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.