EHR IT Project Coordinator

Healthix - New York, NY (30+ days ago)

Healthix is part of a nationwide movement to improve our health care system through better access to information. Healthix is the largest public health information exchange (HIE) in the nation, bringing together over 600 healthcare organizations at more than 6,000 sites across New York City and Long Island. We provide secure access to clinical data of more than 16 million patients to improve quality of care, efficiency, and effectiveness. Healthix delivers actionable patient data electronically 24/7 in real time, with patient consent and consistent with regulations and policies established by NY State Department of Health. Healthix mission is to support healthcare providers and health plans to provide care management, improve clinical outcomes, promote efficiency and reduce healthcare costs.

Position Summary:

The IT Project Coordinator position offers the opportunity to learn about and establish EHR interoperability at one of the largest health information exchanges within the US. Healthix is a dynamic fast moving and highly innovative organization working with some of New York’s top-rated healthcare organizations, with the goal of improving health outcomes through the strategic utilization of technology. To meet the sharp increase in demand we are seeking someone to join our organization and our team working on critical EHR implementation projects with minimal supervision. The IT Project Coordinator is responsible for taking on individual ownership of projects and vendor management with a select group of EHR vendors. This position reports to the Senior Manager of EHR Interoperability.

Responsibilities include but are not limited to:
  • Need to be highly organized, driven, and self-motivated as a candidate will be tracking 50+ project/sites
  • Quickly obtain knowledge of our current existing process, identify success factors, strengths and weaknesses and opportunities
  • Manage and own project implementation tasks for 50+ independent provider site practices
  • Manage and complete project work from start to finish for 50+ participant
  • Project work includes but is not limited to integrating EMRs with Healthix HIE with bidirectional data feeds, connecting participants with notification alert systems, coordinating with engineering team to troubleshoot connectivity issues and developing clear project plans to complete the participant integrations
  • EHR vendor management
  • Identify opportunities for automation / improving current processes
  • Maintain current and accurate records project portfolio
  • Keep updated on project milestones and notify Senior Manager, EHR Interoperability of potential risks of not meeting milestones
  • Coordinate and schedule project meetings
  • Maintain consistent follow up with Senior Manager, EHR Interoperability on the status of currently assigned projects
Specific Tasks May Include but are not limited to:
  • Independently completes projects and related activities, and initiates project tasks. Coordinate project deliverables with key stakeholders. Routinely completes complex assignments requiring independent action and a high degree of initiative to resolve issues with consistency, urgency, and accuracy.
  • Scheduling and coordinating meetings over email and phone, e.g. scoping, kick-off, status reviews
  • Taking detailed notes, tracking next steps, follow-ups, action items
  • Monitoring and updating status of detailed tasks and deliverables, e.g. for hub-model EMR implementations
  • Following project scripts to complete implementation tasks
  • Updating databases as status changes, e.g. QuickBase, Excel, Confluence
  • Supporting internal initiatives that require outreach to many or all of our participants
Experience & Qualifications
  • Minimum (2) years work experience in IT project coordination or related work
  • Bachelor’s Degree required Master’s Degree preferred
  • Healthcare and Technology experience highly preferred
  • Previous work experience at an electronic medical record (EMR) company is highly desirable
  • Functional knowledge of project management tools
  • Effective verbal, written, and interpersonal communication skills
  • Ability to work independently with minimal supervision and within tight deadlines
  • Previous experience managing a high volume of tasks with different timelines and stakeholders
  • Exceptional experience with customer engagement in written and verbal communication
  • Display extensive organization skills and methodology in task management
  • Experience in adapting to an evolving organization and changes in priority
  • Highly efficient in Microsoft Office Suite
  • Proven ability to communicate effectively with customers at various levels
  • Demonstrated experience in meeting deadlines