Chief Operating Officer, Saint Francis Hospital Bartlett - Bartlett, TN

Saint Francis Hospital - Bartlett - Bartlett, TN (30+ days ago)4.4

Tenet Healthcare Corporation is a diversified healthcare services company with more than 115,000 employees united around a common mission: to help people live happier, healthier lives. Through its subsidiaries, partnerships and joint ventures, including United Surgical Partners International (USPI), the company operates 69 general acute care hospitals, 21 short-stay surgical hospitals and 460 outpatient centers in the United States, as well as nine facilities in the United Kingdom. Tenet’s Conifer Health Solutions subsidiary provides technology-enabled performance improvement and health management solutions to hospitals, health systems, integrated delivery networks, physician groups, self-insured organizations and health plans.

Saint Francis Hospital - Bartlett

The physicians and staff of Saint Francis Hospital-Bartlett are dedicated to providing quality, patient-centered care to the residents of Northeast Shelby County and the surrounding area. Our focus is on providing our patients with the healthcare they need close to home. The patient experience at Saint Francis Hospital-Bartlett includes a wide range of inpatient, outpatient and surgical services, including an accredited chest pain center, Primary Stroke Center certification, robotic surgery, women’s services and a dedicated orthopedic/spine unit.

In 2004, Saint Francis Hospital-Bartlett opened as a 90-bed hospital. Thanks to the support of our community, we’ve expanded into a 196-bed hospital. We are still small enough to provide you and your loved ones with the personal attention that you deserve, while being large enough to provide you with the services you need.

At Saint Francis Hospital-Bartlett, we’re proud to be recognized as a health care leader by both national organizations and those in our local community. These awards and recognition highlight our commitment to serve you and your family and help you feel assured that you’re getting advanced, evidenced-based care that meets the highest standards.

Here are just some of the achievements the hospital has achieved since becoming the first full-service health care provider in Bartlett:

Hospital accreditation by The Joint Commission, the nation’s oldest and largest hospital accreditation agency.
Chest Pain Center Accreditation by the Society of Cardiovascular Patient Care.
The Joint commission Advanced Certification for Primary Stroke Centers.
American Heart Association Get With The Guidelines-Heart Failure Gold Plus Performance Achievement Award.
“A” Hospital Safety Score The Leapfrog Group, an independent hospital industry watchdog.

Bartlett, Tennessee.

Reporting Relationships

The Chief Operating Officer reports directly to the Chief Executive Officer of Saint Francis Hospital, Bartlett.

COO Core Competencies

As a leader in healthcare, Tenet is committed to providing the best possible care to every patient, with a clear focus on quality and service. Strong leadership is essential to delivering on this commitment, and we believe that the quality of our leaders can give us a significant long-term competitive advantage. We want to ensure every current and future leader in Tenet is successful, and we support that through our selection and hiring process and by providing coaching and training to our leaders.

Specific COO Responsibilities

The Chief Operating Officer has responsibility for day-to-day operations of the facility and related services, ensuring that staff delivers high quality, cost effective care and services with a positive margin. The Chief Operating Officer will promote the facility’s position and image; reflective of the mission, standards and values of the facility, Tenet and the communities served.


A competitive compensation program will be tailored to the selected candidate. Base salary will be supplemented by a performance bonus and comprehensive, well-rounded benefits program, which includes relocation assistance.




Undergraduate degree from a recognized and accredited institution is required and an MBA/MHA or equivalent is preferred.

Required Background Experience

A minimum of ten years of successful progressive healthcare/facility management experience. A demonstrable record of significant career progression, having culminated in a senior management position as either a Chief Operating Officer, Senior Operations Officer or Chief Executive Officer in a progressive, financially sound hospital system.

High level, complex problem solving abilities both in groups and in one-on-one situations.

Demonstrated success in leading process improvement initiatives in a tertiary facility.

First-hand successful experience as a Chief Operating Officer (or equivalent) in a highly competitive environment.

Highly developed expertise in quantitative analysis to support definition and advancement for the facility’s goals and objectives.

Decisive leader, with the ability to understand physicians’ viewpoints and needs, and work strategically in the best interest of patients and the facility. A strong reputation for sustained, inclusive, trust-based physician relations.

Proven success in balancing cost/quality issues and partnering with medical staff to address productivity improvements in non-labor reduction initiatives.

Experience in a system with excellent employee, physician and patient satisfaction, quality and outcomes improvement programs.

An understanding of information systems as they pertain not only to accounting but also to decision support, cost management and revenue enhancement.

Professional Attributes

The ability to maximize revenue potential in a thoughtful manner, cognizant of potential compliance issues.

Capable of working with staff and assisting them in their continued development, as well as enhancing their performance in a supportive team environment.

One who is open to change and new information, adapting behavior and work methods in response to new information, changing conditions, or unexpected obstacles. Someone who adjusts rapidly to new situations warranting attention and resolution.

A high orientation to detail with proven analytical and financial skills.

One who encourages open dialogue and delegates authority and accountability comfortably. Demands excellence and monitors outcomes.

The capacity, maturity, stature and communication skills to eventually assume a more senior leadership role in a hospital system.

An individual who has successfully driven initiatives that require coordination from multiple constituencies such as human resources, finance, information systems, lab, and pharmacy.

Personal Attributes

An individual of highest personal and professional integrity, principle and knowledge, earning respect and support when making difficult decisions and choices. Able to establish immediate credibility with peers, senior leadership, and medical staff.

Must listen actively and accurately, encourage input from others. Provide clear directions. Maintain an ongoing dialogue with employees to ensure continual progress.

Excellent oral and written presentation skills. Articulate, good conversationalist and possessing a gracious demeanor.

A collaborative and operational manager who will give employees a voice and encourage full participation of all team members.

In an effort to provide a more healthy, safe and satisfying environment to our employees, individuals to whom job offers are extended may undergo nicotine testing as a part of the pre-employment process.
JOB: Executive Search
PRIMARY LOCATION: Bartlett, Tennessee
FACILITY: Saint Francis Hospital - Bartlett
JOB TYPE: Full-Time

Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.