General Manager (GM)

Dairy Queen - Sioux Falls, SD (30+ days ago)3.6


FOURTEEN FOODS

JOB DESCRIPTION

Job Title: General Manager

Reports to: Operations Supervisor

Status: Non-Exempt Hours: Daytime, Evening and/or Weekend Shifts 50+ hours per week

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Summary: Provide quality customer service and food products using standards set by Fourteen Foods and International Dairy Queen to enhance the customer’s visit, while working with daily and weekly management responsibilities.

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Essential Functions:

  • Supervise work crew and ensure shift responsibilities are completed.
  • Complete daily bookwork and ensure it is accurate and complete.
  • Initial training of new employees and on-going training of existing employees.
  • Practice and enforce Fourteen Foods policies and procedures.
  • Complete cash register transaction with customer and prepare orders.
  • Prepare food products according to food preparation guidelines.
  • A general working knowledge of all food/product preparation equipment.
  • Perform cleaning duties in all areas of the store:
  • Sweep and mop floors, sweep and pickup parking lot
  • Wipe counters and dining room tables, and wash dishes and utensils
  • Keep food preparation area clean and neat
  • Empty trash receptacles and keep dumpster area clean
  • Clean doors, windows, walls and restrooms as needed
  • Clean and organize walk-in cooler, walk-in freezer and storage rooms
  • Ensure inventory is ordered, stocked and consistently replenished.
  • Work as a “team” member to assure consistent customer satisfaction.
  • Perform interviewing and hiring decisions.
  • Complete weekly schedules to provide proper coverage to assure consistent customer satisfaction.
  • Complete ordering and taking of monthly inventory.

Additional Responsibilities:

  • Promote company's mission and values.
  • Ensure high customer and client satisfaction.
  • Accountable for financial goals set for the store.
  • Assist Operations Supervisor with local Marketing initiatives.
  • Motivate and encourage employees.
  • Other duties as assigned.

Qualifications:

  • Previous supervisory experience preferred.
  • A positive attitude with effective leadership qualities.
  • Experience in fast food or retail preferred

Job Type: Full-time