Operations Manager

Hudson Group - Pittsburgh, PA (30+ days ago)3.4


OPERATIONS MANAGER

Pittsburgh International Airport

$45,000/YR

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For 30 years Hudson Group has led the way and prides itself in knowing what matters in travel retail. As airports and transportation terminals have evolved, so has Hudson Group, striving to bring sophistication and convenience to today's traveler.

Hudson Group is North America's largest specialty travel retailer. We offer great career opportunities for individuals who will provide excellent customer service and maximize sales by assisting in the daily operation of the store.

The ideal candidate will assist the General Manager in executing the day-to-day activities in support of the strategic planning initiatives to ensure a productive and profitable operation, while helping to promote an overall corporate image of excellence through a strong work ethic, leadership by example, and the consistent delivery of excellent customer service and store visual presentation throughout the operation.

Job Responsibilities:

  • Assists the General Manager in maximizing sales and profits by meeting and exceeding sales budgets while minimizing shrink.
  • Assists the General Manager in recruiting and developing quality staff at all levels. Provides input to location succession planning.
  • Provides leadership, effective management and training for staff.
  • Ensures communications from home office and the General Manager is delivered to all staff levels.
  • Ensures full adherence to all company policies and procedures.
  • Implements and enforces controls that protect the company’s assets from internal and external shrink.
  • Ensures overall floor coaching and supervision is delivered consistently to ensure excellent customer service.
  • Completes on a timely basis all administrative work as assigned by the General Manager, (i.e. scheduling, back office administration).
  • Performs daily/ weekly operational audits.
  • Ensures adherence to all promotional programs and reports deficiencies in compliance to the General Manager.
  • Demonstrates excellent product knowledge and visual merchandising skills.
  • Performs daily inspections in each store to ensure company standards in visual presentation, stock replenishment and housekeeping are maintained.
  • Fulfills all responsibilities of General Manager in his/her absence including responsiveness to landlord and home office requests.

Job Requirements

  • Leadership qualities and demonstrated organizational skills.
  • Excellent time-management skills and problem solving abilities.
  • Strong interpersonal skills with an ability to interact with diverse personalities.
  • Ability to multi-task.

Education and Experience:

  • High School Diploma or Equivalent; Associates degree or above preferred.
  • Two years of previous retail management experience. Multi-store management experience required for multi-store locations.

Requirements:

  • Must be at least 18 years of age to apply.
  • Able to lift up to 50lbs.
  • This position is very active and requires standing, walking, bending, kneeling, stooping, and crouching.

Hudson Group is always on the lookout for top quality people who want to be a part of a winning retail team. With many stores and concepts across the country and throughout the world, we have the ability to help you find the job that is right for you.

We recognize that our employees are a driving force behind our success! Our dedicated team enjoys an exciting and friendly environment! We invite you to learn more about our…

  • Competitive Salaries,
  • Medical, Dental & Vision Insurance,
  • Company Paid Life Insurance,
  • Paid Vacation,
  • Paid Sick Time,
  • Employee Recognition Programs,
  • Advancement and Growth Opportunities,
  • On-going Training & Development.

Qualified candidates should submit their resume for immediate consideration.

The job that’s right for you!

Hudson Group

EOE

We acknowledge receipt of your resume/application for a position at the Hudson Group / Dufry and sincerely appreciate your interest in our company.

We will screen all applicants and select candidates whose qualifications seem to meet our needs. We will carefully consider your application during the initial screening and will contact you if you are selected to continue in the recruitment process.

Hudson Group / Dufry provides equal employment opportunity to all employees and applicants.

Hudson Group / Dufry is a drug free workplace and applicants are subject to drug screenings in compliance with local statutes.

Job Type: Full-time