Full Job Description
At Figure, we're on a mission to transform financial services through blockchain, bringing speed, efficiency and savings to both consumers and institutions.
Accomplishing this kind of transformation requires building really big things. And we understand that building big requires a creative, team oriented and supportive environment where everyone can do their absolute best work. The Figure team is comprised of incredibly driven, innovative, collaborative and curious people who love architecting and building from scratch. Everyone at the company is encouraged to be an individual contributor but also a team collaborator.
We value team members who bring an entrepreneurial mindset to every task and will embrace our culture of innovation. Every day at Figure is a journey in continuous learning yet a daily focus on getting work done that makes a difference.
This is an opportunity to work with a team of proven leaders who have already created billions of dollars in value in the Fintech space. Join us!
About the Role
As a Professional Services Director, you will build and own the Professional Services function and team. You will project manage, consult and deliver a seamless, 5 star customer experience on-boarding customers to Figure's platforms including the industry leading Blockchain, Provenance. You will work hands-on with our customers as well as cross functionally with internal teams to rapidly implement and enhance our product offerings. We are looking for a passionate leader, team player, who can enable customers to reach their goals with solutions and a thoughtful approach to introducing cultural change.
What You'll Do
Work directly with customers to implement Figure financial products, including requirements gathering, fit assessment, implementation project management & SDK development support for customers
Work with customers and Figure product managers to architect integration solutions and business process change
Serve as the front line for customer development assistance
Assist as a pre-sales expert with our financial services customers answering platform questions and performing demos
Work with Figure Product and Engineering teams to collaboratively improve our platforms, bringing customer experiences and ideas to the table
Work on solutions that will transform the consumer lending and blockchain space
Be a leader, use your voice, apply your skills to solve real world problems
What We Look For
10+ years as a Consultant, Professional Services/ Integration Engineer, Business Analyst, Project Manager or related role
3+ years in a Leadership role building, managing and motivating a stellar team
BS/BA degree in finance or related degree
Previous experience in consumer lending or banking required, Mortgage a plus
Ability to drive a project from concept to release in a fast paced environment
Ability to communicate financial and technical concepts and specifications clearly and efficiently
Ability to handle technical leadership tasks (solution design, estimating) and adapt to various work settings in an advisory role
Team player with a positive attitude and strong communication skills
Ability to succeed in a startup environment working on projects and products from ground level and building process
Benefits To You
Competitive salary based on experience and skills
Firm-wide performance based bonus
Competitive stock options package as an early member of the team
A flexible paid time off and vacation policy
Comprehensive health, vision, dental insurance
Company FSA, 401k, commuter benefits
And much more to come!
Figure will not sponsor work visas for this position. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.