Compass Group - Chicago, IL (30+ days ago)3.4

Position Title: GENERALIST, HR SR

Pay GRADE 13


Crothall Healthcare is a Compass One Company that provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry. Crothall serves many of the Top 100 Hospitals throughout its over 1300 healthcare service teams in 46 states. Crothall has been recognized as one of Modern Healthcare’s Best Places to Work and Best Places to Work in Pennsyvlania since 2013 and Becker's Top 150 Places to Work since 2016. A division of Compass Group USA, we have more than 26,000 team members. Our core services include: Environmental Services, Patient Transportation, Laundry & Linen, Facilities Management, Healthcare Technology Solutions, and Ambulatory EVS. Learn more at

This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the “job search” in MyOpportunity to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email then you can check the status under Careers in MyOpportunity by clicking on “referral tracking.” For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email

Job Summary

Provides field and corporate support with emphasis in associate relations, hourly recruitment sourcing, supporting new unit openings, training, and diversity. The HR Site Manager is a content expert regarding policies, procedures and programs to these areas.

Key Responsibilities:
Coordinates and conducts management training related to this area (i.e.: terminations, sexual harassment, and managing performance)
Investigates and advises management in appropriate resolution of associate relations issues
Content expert regarding policies, procedures and programs
Coordinates/conducts exit interviews to determine reasons behind separations
May represent organization at personnel related hearings and investigations
Supports internal customer survey and associate satisfaction interpretation/feedback process
Attends RVP/RDO meetings to increase HR visibility
Assists with training related to the areas of interviewing, selection and hiring
Assists managers in developing and implementing recruitment plans to increase qualified applicant flow
Supports Sector and provides direct assistance and support in critical markets
Coordinates and conducts new hire orientation and management training
Conducts HR Assessments/Audits

Preferred Qualifications:
Bachelor's Degree preferred
2-5 years multi-unit HR generalist and associate relations experience preferred
Experience in a high customer contact setting
PHR, SHRM-CP, SPHR, or SHRM-SCP desirable
Experience in Employee Relations required
Previous Operations experience helpful
Thorough knowledge of all housekeeping practices and procedures
Strong work ethic, intense drive and initiative for quality and customer service
Excellent written and oral communication skills
Proficient in the use of Windows based office software including but not limited to Microsoft Office, Word, Excel, PowerPoint and Outlook
Excellent administrative, organizational and problem solving skills and an ability to prioritize tasks at the same time
Ability to utilize a participative approach to managing staff
Ability to function appropriately under stressful conditions

Apply to Crothall today!

Crothall is a member of Compass Group USA

Click here to Learn More about the Compass Story

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.