Compliance Specialist III - Program Support Licensing Specialist

State of Colorado Job Opportunities - Denver, CO3.5

Department Information

This position is open to current Colorado residents only.

The Office of Early Childhood (OEC) provides leadership, guidance, and support to develop high quality environments for young children; promote equitable access to inclusive programs and services for all children from birth through age eight; facilitate state and community partnerships that address the needs of young children and their families; and, provide professional development, technical assistance and resources for personnel in early childhood care and education settings. Activities of the Office include the development and implementation of policy, data collection and evaluation, leadership for systems development of early childhood initiatives, collaboration among programs and agencies, and provide support for Early Childhood Councils.

The child care licensing work unit exists to reduce the risks to children in out of home child care situations (less than 24 hour care) by promulgating regulations for child care that ensure minimum standards of health and safety are met. This unit also exists to assure that minimum levels of quality child care and early education services are available to children attending these facilities. The facilities include family child care homes, child care centers, children's resident camps, neighborhood youth organizations, and day treatment centers.

Description of Job This position exists to inspect facilities and authorize the issuance of a license for various types of less than 24 hour child care facilities after compliance with rules and regulations has been verified, investigate complaints concerning children in care, and document facts on licensees for possible court action in order to assure safety of children in out of home settings. This position also provides office support to assist the unit with workload fluctuations. Other duties as assigned.

Conduct Inspections and Write Report of Inspections:
  • Review and evaluate applications, supporting documents including but not limited to criminal records, child abuse and neglect records, as well as health, fire, building, and zoning department reports.
  • Evaluate facility's programs through the analysis of documents such as policies and procedures, behavior management and discipline, staff qualifications, medical administration, floor plans and plans for educational, community, and recreational activities.
  • The application and program analysis determines whether a licensing inspection can be conducted or if a corrected action plan is required prior to an on-site inspection.
  • Appropriately identified which of 8 separate rule sets to apply to programs, based on the programs operation, policies and ages of children served.
  • Appropriate apply statutes related to the investigations and inspections of six different license types.
  • Inspect, monitor, and evaluate less-than-24-hour child care facilities for compliance with laws and regulations prior to the business operating.
  • Physically inspecting the facility for health, safety, and program standards and interviewing administrative staff to determine qualifications and ability to provide child care.
  • Investigate complaints and stage II investigations of inappropriate treatment and care of children, inadequate supervision, inappropriate discipline or non-compliance with rules and regulations by interviewing staff, parents or children, observing program operation and review of facility records. Based on the evaluation a determination is made whether to institute a corrective action plan, authorize the re-issuance, continuation, of the amendment of the license. Recommend the suspension, revocation or issuance of a probationary license when substantial evidence of endangerment to children exits.
  • Write Report of Inspection for every inspection using Department approved Standard Operating Procedures.
License Evaluation, Trails & CCCLS Applications and Scanning:
  • Complete records and reports necessary to issue licenses and ensure facility's compliance with laws and regulations.
  • Enter required daily inspection information into Trails and CCCLS.
  • Enter compliant investigation narrative into CCCLS after completing a compliant.
  • Enter Stage II narrative into Trails after completing a Stage II.
  • Process all Report of Inspection Responses to ensure all violations have been corrected and scan into ILINX
  • Monitor tickler on a weekly basis to ensure all inspections are completed in a timely manner.
Stakeholder Collaboration:
  • Community outreach by consultation for the continued professionalism of child care.
  • Interpret rules and regulations to the child care community, by training and consultation regarding the skills needed to deliver child care; via telephone, participation in community meetings, acting as a speaker or participant in workshops and on-site consultations.
  • Collaborate with local day care associations and other professionals.
Office Support:
  • Provide reception phone duty coverage including visitor walk-ins to the office
  • Analyze documents, prepare and index them into the optical imaging system
  • Process Colorado Open Records Act requests
  • Process public file review requests
  • Prepare and send safe sleep violation and probation notification letters to parents
  • Mail Department mailings
  • Sort and distribute mail for the office
  • Process complaints regarding licensed & unlicensed facilities Prepare accurate accounting letters & process payments for fines
  • Assist in processing payment, applications and fees & continuations
  • Preparing and processing adverse action documents
Other Duties as Assigned:
  • Assist the Division in fluctuation of workflow related to staff vacancies and leave.
  • Support Compliance Specialist, III's, IV' & V's, Program Management (Administrators), Division Director, and Office Director as needed.

Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights Minimum qualifications:

Graduation from an accredited college or university with a bachelor's degree in Human Services, Sociology, Psychology, Early Childhood Education, Social Work, Child Development


Two years of professional experience which includes one of the following:
working in the group care of children within a licensed child care program, Child Care
Licensing, Child Protection, or a similar occupational field involving investigative
techniques and casework practices.

Substitutions: Additional appropriate experience will substitute for the
degree requirement on a year-for-year basis. Additional appropriate education
will substitute for the required experience on a year-for-year basis.

Conditions of Employment

The successful candidate in this position must be willing and available to submit to the following conditions:
  • The successful candidate in this position will be willing to submit to and able to successfully pass a criminal background check.
  • Pre-employment Drug Testing-Urine Analysis
  • The successful candidate in this position will also possess and maintain a valid Colorado driver's license and be able to independently travel throughout Colorado using personal transportation or a state vehicle to conduct customer visits.
  • Travel as needed to cover caseloads and support child care licensing staff.

If you receive notice that you have been eliminated from consideration for the position, you may protest the action by filing an appeal with the State Personnel Board/State Personnel Director within 10 days from the date you receive notice of the elimination.

Also, if you wish to challenge the selection and comparative analysis process, you may file an appeal with the State Personnel Board/State Personnel Director within 10 days from the receipt of notice or knowledge of the action you are challenging.

Refer to Chapters 4 and 8 of the State Personnel Board Rules and Personnel Director's Administrative Procedures, 4 CCR 801, for more information about the appeals process. The State Personnel Board Rules and Personnel Director's Administrative Procedures are available at

A standard appeal form is available at: If you appeal, your appeal must be submitted in writing on the official appeal form, signed by you or your representative, and received at the following address within 10 days of your receipt of notice or knowledge of the action: Colorado State Personnel Board/State Personnel Director, Attn: Appeals Processing, 1525 Sherman Street, 4th Floor, Denver, CO 80203. Fax: 303-866-5038. Phone: 303-866-3300. The ten-day deadline and these appeal procedures also apply to all charges of discrimination.

Supplemental Information

Applicants are required to attach a cover letter and resume to their application.

Please note that ONLY your State of Colorado job application will be reviewed during the initial screening; if you submit a resume and cover letter, they will be reviewed in later stages of the selection process. Therefore, it is paramount that you clearly describe all of your relevant experience on the application itself. Applications left blank or marked "SEE RESUME" will not be considered.

Your application will be reviewed against the minimum qualifications for the position. If your application demonstrates that you meet the minimum qualifications, you will be invited to the comparative analysis process, which is described below.

Note: Current and former employees (transfers, voluntary demotions and reinstatements) are required to apply and participate in the comparative analysis process.

Former employees of the Colorado Department of Human Services (CDHS) who were disciplinary terminated or resigned in lieu of termination must disclose the information on your application and may not be eligible for employment at CDHS.

Comparative Analysis Process

The comparative analysis process for this position may consist of a structured application review, Microsoft Word and Excel testing, and a structured interview depending on the number of qualified applicants.


Any person with a disability as defined by the Americans with Disabilities Act (ADA) may be provided a reasonable accommodation upon request to enable the person to complete an employment assessment. To receive the accommodation, the person making the request must present medical documentation that describes the impairment which justifies the accommodation. Because it requires several days for CDHS to evaluate the request and prepare for the accommodation, it is essential for the person who believes he/she may need an accommodation to locate or obtain the documentation that he/she intends to submit well in advance of the assessment date. Failure to provide the medical documentation three days in advance of a comparative analysis could make it impossible for CDHS to prepare for and provide the requested accommodation. To request a reasonable accommodation for this assessment, please contact Bridget Clawson Braaten at 303-866-4373 or or the contact listed on this announcement three days before the assessment date.