Responsible for performing multiple day-to-day administrative functions to support the operations of the office including greeting and checking in/checking out patients, verifying insurance coverage, reviewing patient registration, answering telephones, taking and returning messages, scheduling and/or confirming appointments, distributing incoming mail. Receives and responds to routine inquiries following established procedures. Serves as a liaison between physicians, physician offices, medical facilities and customers.
About Heritage Valley Health System
Heritage Valley Health System is $480 million integrated delivery network providing comprehensive health care for residents of Allegheny, Beaver, Butler and Lawrence counties, in Pennsylvania; eastern Ohio; and the panhandle of West Virginia. In partnership with 3,500 employees and more than 450 physicians, Heritage Valley offers a broad range of medical, surgical and diagnostic services at its two hospitals, Heritage Valley Sewickley and Heritage Valley Beaver; in 60 physician offices; and 18 community satellite facilities. For more information about Heritage Valley Health System, please visit www.heritagevalley.org.
High school diploma or GED and 1 year of experience in a health care organization or an equivalent combination of education and experience. Excellent communication and customer service skills. Knowledge of communication procedures, typing and computer skills. Successful completion of applicable clearances as outlined in Human Resources policy HR-106 within 90 days of commencing employment.
Preferred: Multi-line phone experience, preferably in a medical office setting. Strong organizational skills.
FOR THIS SITE ONLY: Primary Responsibility will be to answer incoming calls, scheduling appointments, assist callers