Client Director - Distribution

AIG - Chicago, IL

Functional Area:
SM - Sales & Marketing
Estimated Travel Percentage (%): Up to 25%
Relocation Provided: No
National Union Fire Insurance Co of Pittsburgh, PA
AIG General Insurance has an exciting opportunity for a Client Director in Chicago. The responsibilities will involve management of key client and broker relationships in the Chicagoland area. A successful candidate will have proven ability to align and influence internal and external stakeholders, is an effective communicator, has the ability to build commitment, and is tolerant of ambiguity. Key attributes for the role include leadership, creativity, collaboration, strong influential skills, presence, vision and broad insurance knowledge.

Performance Objectives: Client Engagement:
  • Build valuable client relationships with key personnel, including C-suite executives
  • Serve as the senior AIG point of contact for key client partners
  • Formulate Strategic Business Plans with clients in order to identify critical client focus areas, existing AIG alignment and forward looking opportunities for increased partnership
  • Identify and maintain regular collaborative dialogue with key business influencers at major brokerage operations Internal Management:
  • Champion new and existing business initiatives working with the Zonal President, Managing Directors, Broker Engagement and Underwriting Business Partners
  • Collaborate with Zonal leadership to insure Client Centric Focus is integrated into all Zonal sales and business planning
  • Develop and implement collaborative marketing strategies to achieve business production and performance goals for the Zone
  • Manage account and product portfolio across Distribution and Profit Center resources
  • Drive the AIG value proposition and ensure that clients are aware of the array of products, services and solutions (enterprise-wide) available and enhance exposure to AIG
  • Develop plans to improve portfolio and account performance, enhance service and strengthen relationships with major account clients
  • Deliver results in new business production and cross selling from existing clients in line with set objectives
  • Meet or exceed client retention and premium retention goals for Major Account Segment in the Zone
Job Requirements:
The Ideal Candidate Should Have:
  • 10 – 15+ years of experience
  • Proven client relationship / management experience
  • Experience in P&C Insurance
  • Ability to build relationships, internally and externally
  • Ability to influence brokers, clients, peers, senior executives and staff
  • Ability to manage complex global insurance relationships
  • Strong financial and accounting skills to effectively engage at the senior management level
  • Strong problem solving abilities
It has been and will continue to be the policy of American International Group, Inc., its subsidiaries and affiliates to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

At AIG, we believe that diversity and inclusion are critical to our future and our mission – creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.