Administrative Support Technician III- Police, Information Technology/Records (Evening Shift)

Howard County, MD - Ellicott City, MD2.8


  • Please note that candidates are brought in at the entry level of the salary range.
  • Length of hiring process: Hiring process will take 3-6 months.
  • Steps of the process: For most civilian positions, the process is as follows if advancing through: application, interview, background, selection, pre-employment drug screening.
This position is an advanced, highly responsible technical one, performing critical tasks for the police department. The primary duty is to collect information and prepare a Uniform Crime Report, which is a city, county, and state law enforcement program which provides a nationwide view of crime based on the submission of statistics by law enforcement agencies throughout the country. The incumbent in this position is responsible for collecting and recording crime data and reporting findings to the Maryland State Police. The Technician assigned to this position will maintain a variety of statistical information that is gathered from police incident reports and other law enforcement documents. The collection of this information is also used for administrative and operational purposes. The incumbent acts as a lead-worker in performing other clerical duties and in the absence of immediate supervisor, will act in a supervisory capacity.

Include the following. Other duties may be assigned.

Maintains control of a records system that makes possible the tabulation of crime data that is to be reported to the State and which can be used for internal operational and administrative needs. This position requires the reading and verifying of police information and to determine if reports have been data entered correctly. In addition to entering the information into the Records Management System, must maintain paper copies of more serious offenses and spreadsheets.

Position is governed by various jurisdictional guidelines for reporting crime statistics and it is imperative that this information is collected and reported consistently and accurately. Police information is classified according to the appropriate offense code, as defined by the program. Must determine the classifications of offenses and ensure that information is computer entered according to rules and regulations. Audits must be conducted in addition to various computer applications run for the purpose of compiling and reporting statistical information. Must prepare numerous complex reports and correspondences, which must be presented for final approval by the Chief of Police. Must answer inquiries concerning specialized functions and compiled information. Prepares a variety of internal statistical information and prepare reports to reflect same. Must work with general supervision from a technical or administrative supervisor. Provides staffing support to section when necessary and assists with various section projects, as needed.

This job has no supervisory responsibilities; however, may act in a relief capacity during the absence of immediate supervisor.

High School Diploma or GED and 4 years of related experience, or equivalent combination of education and experience.

Must have the ability to maintain complex clerical records and to prepare various reports from such records.

The ability to research and gather information and communicate findings to those requesting information is essential. Must have data entry experience and advanced clerical experience.

Must be familiar with MS Word software.

The ability to communicate effectively is essential. Incumbent must effectively maintain contact with others, including contacts with the public, administrative entities, and State personnel. Must be able to vary writing and reporting style according to recipient. Will be required to respond to telephonic and in-person requests for statistical information. Must have excellent work rapport established with internal clients and other county agencies in an effort to obtain statistical information needed for various reports.

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Must be able to determine when to act independently and when to refer difficult situations to the supervisor. Must apply sound judgment that reflects a thorough knowledge of job task and responsibilities. It is imperative that statistical information is thoroughly reviewed for the purpose of accuracy. Incumbent must exert sound judgment to determine if any area reported is not accurate.

MILES/NCIC Authorization

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand; walk; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Office setting. The noise level in the work environment is usually moderate.