The Oracle Cloud Infrastructure Compute team is seeking a passionate, experienced Senior Technical Program Manager ready to tackle complex business and technical challenges in a fast-paced environment. As OCI continues to scale to demands of an ever-growing customer base and regions, we need program managers who can drive large-scale initiatives to ensure OCI continues to provide an outstanding customer experience while continuously improving the efficiency of development processes. The ideal candidate is someone who thrives in the face of ambiguity and can quickly distill abstract ideas into concrete solutions and has a proven track record of delivering large-scale features and process improvements across a highly complex environment involving multiple organizations, departments and teams.
Location: Austin, TX or Seattle, WA
Career Level - IC3
The Technical Program Manager will be responsible for leading programs focused on new product introductions, service certifications, capacity delivery, initial customer onboarding, as well as complex, cross-organizational programs that impact both product and business for OCI. In addition, this specific role requires a passion for solving high-impact problems and the ability to jump into any in-flight project and get it on the rails.
Our Technical Program Managers are required to define strategies for programs, identify technical impacts on the organization as they relate to business requirements, drive delivery, effectively communicate project status and suggest changes to use company resources more efficiently, regularly participate in executive meetings to present progress, and share project information with stakeholders. This is a high visibility role, managing programs with regular communications up to the VP/SVP level of OCI.
Specific responsibilities for this role include:
- Drive critical cross-organizational programs that can span all organizations within OCI.
- Work across various service teams to scope, develop, identify success metrics and timelines for programs.
- Provide technical leadership, but not line management of cross-functional teams.
- Manage multiple, parallel programs including operational improvements.
- Responsible for meeting deliverable deadlines
- Define requirements scope, including estimations for deliverables such as requirements and conceptual design tasks and related documentation.
- Create risk management plans and maintain risk register.
- Host regularly scheduled status meeting with stakeholders
- Manage communication cross-department / cross-functional teams.
- Develop PMO deliverables i.e., SOW’s, Project Charters, Project Schedules, Resource plans.
- Prepare communication plans and strategies for stakeholder engagement.
- Plan project deliverables; including hardware, resources, hours.
- Manage projects from implementation to closure.
Basic Qualifications
- 5-8+ years relevant work experience in program and project management in a hardware or software delivery field
- Bachelor’s or higher degree in Computer Science, Information Technology or Engineering
- Ability to effectively represent engineering perspectives to partner organizations, product teams, and executive leadership.
- Excellent oral and written communications skills and experience interacting with both business and Development/Engineering staff at all levels including the executive level.
- Solid analytical, planning, and interpersonal skills with an ability to handle competing demands.
- Strong knowledge and understanding of business need with the ability to establish/maintain high level of customer trust and confidence.
Preferred Qualifications
- Experience with cloud services, virtualization, or SaaS products
- Maturity, judgment, negotiation/influence skills, analytical skills, and leadership skills
- Self-driven problem solver; able to adapt and thrive in a dynamic, ambiguous environment.
- Highly analytical, technically proficient, and able to learn new tools and software quickly.
- Demonstrated ability to effectively communicate (oral and written) at different levels in the org.
- Experience using agile software development practices and associated tooling.
- Knowledgeable in PowerPoint, Jira, and Confluence
- Experience using Primavera or similar project, program, and portfolio management tools.
Proficiency in Excel (e.g. PivotTables, lookups, if-statements, macros)
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