Strategic Account Manager

BlackBerry - St. Louis, MO4.0

Full-timeEstimated: $110,000 - $140,000 a year
The Strategic Account Manager must build and maintain positive, trust-based relationships at all levels of the account, including senior executives.


Successful individuals in this role are able to discuss business strategies and understand and explain complex technical solutions. The Strategic Account Manager must coordinate and leverage multiple functions across BlackBerry, yet remain personably accountable for everything related to his/her customers. Success is measured by the total penetration of BlackBerry Software and customer feedback.

Building and maintaining senior management/C level relationships with key enterprise accounts to gain an understanding of their businesses and key priorities to identify joint regional sales strategies and tactics for achievement of sales targets
Influencing the adoption of BlackBerry Software, including mobile device management (MDM) and enterprise mobility management (EMM) solutions through strong relationships with identified targeted accounts
Actively supporting targeted named accounts and Value Added Resellers (VAR’s) through all stages of the sales cycle including sales planning, delivery of sales programs/incentives to promote awareness and stimulate demand for BlackBerry Software
Conducting ‘deep dive’ strategic account campaigns to support your accounts, enabling your customers to experience the full BlackBerry value proposition, allowing them to deploy deeper into their organization
Building and managing a sales pipeline tracking and activities through the various stages of the sales funnel process
Developing and delivering various knowledge transfer activities, support technical product training and information to named accounts and VAR partners

Bachelor's degree or equivalent,
5 years or more outside enterprise software sales experience
Proven success in selling enterprise software and quota achievement
Experience developing and implementing account plans and approaches in line with the overall strategy
Successful experience as a new-business "hunter", able to introduce technologies and maintain long-term relationships
Track record of successful personal sales pipeline management and results
Demonstrated ability to establish and build rapport in senior customer relationships
Strong business acumen and technical knowledge to succinctly align customer needs with the BlackBerry value proposition
Proven ability to respectfully engage multiple functional areas across an organization
Strong technical aptitude and ability to keep it simple
Personal goal setting, time management, and drive to succeed
Integrity, humility, team-orientation, and drive for performance

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