Junior IT Operations Engineer

Octane Lending - New York, NY (30+ days ago)


Founded in 2014, Octane Lending is a financial technology company with the mission of making consumer loans as painless as cash. Focused on niche, under-served markets, our automated loan products deliver competitive pricing and streamlined user experience to potential borrowers. Currently used by 2500 US dealerships in the powersports and agriculture verticals, we have driven over $800,000,000 in loan requests in the last 1.5 years.

Currently a 15 person engineering team, Octane Lending is looking to bring on a Junior IT Operations Engineer. Partnering with our Head of Security Engineering, your responsibilities will include:

  • Management of a mixed fleet of machines around the country, including system imaging, device configuration, and patch management
  • Diagnose and troubleshoot technical issues with respect to accounts, computers, and networks
  • Provide technical assistance and engage with affected employees through resolution
  • Implement solutions to streamline and automate our asset management and IT operations
  • Monitor endpoints and networks for security events and respond accordingly
  • Manage user access and authentication and implement and maintain SSO across core business services
  • Ensure access to sensitive data is properly restricted and tracked and that data is not shared externally
Requirements

  • Work experience in a Technical Support, IT Operations, or similar role
  • Hands on experience in administering Windows, Mac, and Linux systems
  • Solid understanding of computer systems and network infrastructure
  • Ability to diagnose and troubleshoot basic technical issues and provide step-by-step technical help, both written and verbal
  • Familiarity with endpoint management and protection solutions
  • Solid grasp of relevant security risks and mitigations
  • Experience detecting, responding to, and investigating security incidents
  • Understanding of user management and authentication methods
Benefits

Rich health, vision and dental benefits
Life and disability insurance policies
Transit reimbursement
FSA account
Flexible work hours and remote friendly environment
15 days PTO