Cox Business is more than part of a cable company – we are a technology solutions leader. In addition to offering data network services for businesses, we also consult with companies of all sizes to provide managed network services, cloud infrastructure, managed hosting services, and other emerging technology solutions.
Cox Business currently has an opportunity for career-minded technical professionals! We’re looking for a Manager of Sales Engineering to support our growing sales organization and product set. The Manager, Sales Engineering is responsible for leading and motivating a team of technical sales professionals to meet or exceed sales and install goals. The individual in this role will provide support and coaching to their staff to meet customers’ current and emerging communications needs. This will include supporting the sales acquisition of new customers and increasing account penetration of the existing customer base by delivering innovative technical designs. Target customers include small, medium and large businesses, including educational, government, carrier and national accounts. May also support other specific market verticals (such as hospitality).
Hires, develops, manages, and trains a high performing team of technology professionals. Motivates and coaches staff to achieve department and company goals.
Develops and ensures attainment of new sales and margin growth for strategic accounts by increasing revenue to meet or exceed market share objectives on a monthly, quarterly, and annual basis.
Coordinates and directs the preparation and presentation of technical proposals to customers and provides leadership and technical guidance to staff.
Provides technical guidance to Sales Engineers as well as internal and external customers as needed in the development and implementation of technical customer solutions
Develops team strategy, forecasting, reporting, analysis, financial forecasting and administration of sales channel. Assigns territories, customer sales opportunities and sales goals to technical sales professionals.
Accompanies outside Account Executives on sales visits as needed as well as determines customer requirements, develops proposals and executes technical presentations; Reviews proposals created by Account Execs to provide necessary input.
Ensures Building Access Agreements are negotiated and maintained.
Understands the core network and communicates network changes to the sales team.
Remains current on technical information regarding Cox's telephony, data and video products and offerings, as well as CPE, networking, and consultative sales skills.
Other duties as assigned.
Typically requires BS/BA in related discipline
Generally, 7+ years’ experience in a related field
Certification is required in some areas or advanced degree and generally 5+ years’ experience in a related field
Strong leadership and interpersonal skills
Valid driver’s license, good driving record, reliable transportation
Must have demonstrated the ability to communicate, influence, and build relationships with C-level executives
Technical knowledge of product life-cycle (from engineering through operations)
Operational understanding of telecommunications ordering, provisioning, and billing processes
Cisco certification (CCNA, CCNP, CCDP, etc.)
Understanding of data, video, voice, converged-networks, and managed services, including cloud services
About Cox Communications
Cox Communications is committed to creating meaningful moments of human connection through broadband applications and services. The largest private telecom company in America, we proudly serve six million homes and businesses across 18 states. We're dedicated to empowering others to build a better future and celebrate diverse products, people, suppliers, communities and the characteristics that makes each one unique. Cox Communications is the largest division of Cox Enterprises, a family-owned business founded in 1898 by Governor James M. Cox.
Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.
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