IT Support for Architectural Firm - Financial District

ASD|SKY - San Francisco, CA

Full-time
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ASD|SKY, a progressive interior design, architectural and graphics firm, has an immediate opening for an in-house IT Support specialist. Ideal candidate should have between 2-4 years in IT experience. This position is located in the San Francisco Financial District.

Position could also be appropriate for an individual with a design background who also has interest and experience in the IT area, including VR and 3-D in a design context.

We are looking for someone resourceful and creative who wants to be a part of a growing team. This position has high potential to grow with the right candidate.
Revit and AutoCAD experience are highly preferred.

Responsibilities:

  • Deploy Windows images to laptop computers.
  • Setup employee workstations.
  • Install and support software applications, such as Microsoft Office, Autodesk Suite, and Adobe Creative Cloud.
  • Understand, troubleshoot and repair REVIT issues with employees
  • Be able to recognize what changes and improvements are needed to advance the firm
  • Coordinate repair of equipment covered by third-party vendor maintenance agreements.
  • Identify and resolve hardware, software and printing issues.
  • Diagnose and resolve connectivity issues to include wireless and VPN.
  • Keep track of company inventory.
  • Document unique issues and their resolutions in support of knowledge building.
  • Troubleshoot basic print and plotter issues.
  • Ensure computer operating systems, drivers, and end-user software is up to date.
  • May be required to perform other related duties as assigned.

Future growth path potential:

  • Collaborate with other IT to lead company in areas of REVIT, VR, Imaging and other architectural software
  • Assist in keeping company on leading edge of software possibilities for architectural firm

Desired Skills and Knowledge:

  • Revit and AutoCAD
  • Active Directory
  • Deskside Support
  • iPad Support
  • Good analytical/problem solving/communication skills
  • Ability and willingness to learn/support new systems/technologies
  • Excellent record keeping organization and attention to detail required
  • Knowledge of MS Office, Outlook, ActiveSync, PC's, printers and related office equipment
  • Knowledge of Windows 7, Windows 8/8.1, Windows 10
  • Knowledge of Mac OS
  • Basic knowledge of enterprise networks to include routing, switching and VPNs.
  • Experience with troubleshooting common network printers and printing issues.

Additional Knowledge that is highly preferable:

  • ITIL or A+ Certification
  • AutoCAD/Revit
  • PDQ
  • VPN
  • VR/Oculus

Reply with cover letter, resume addressing above requirements, compensation requirements and answering the following questions:

  • Extent of REVIT, VR and other 3-D based experience
  • What IT certifications do you hold or are working on?
  • Which of the following software applications have you worked on and to what extent: Microsoft Office, Autodesk Suite, AutoCad or Revit, Virtual Reality applications, Adobe Creative Cloud

Please note: Mail/Fax/Phone Calls are not being accepted as reply: Recruiters need not apply

  • Actual office location in San Francisco, CA
  • Resume review handled in corporate office in Atlanta, GA

Website: www.asdsky.com
ASD|SKY is an Equal Opportunity Employer

Job Type: Full-time

Experience:

  • IT Support: 1 year (Required)
  • Revit: 1 year (Required)