Cloud Engineer - Device Management - IT - Bob Evans Restaurants

Job Details

Full-time

Benefits

Health savings account
Dental insurance
Employee discount
Health insurance
Flexible schedule

Qualifications

IaaS
Azure
Windows
PaaS
Communication skills
Bachelor of Science
Bachelor's degree

Full Job Description

Hybrid Position: 40% remote and 60% work in office at Bob Evans Restaurant Support Center, In New Albany, Ohio

Statement of Purpose:

The IT Cloud Engineer will configure and manage Azure endpoint management of our restaurants servers, workstations and IOT devices. This position is responsible for stabilizing and securing systems management using the full Microsoft E5/365 capabilities of our tenant. Other responsibilities include ownership of all incidents, alerts, and systematic change to shape secure device management at BER IT.

Accountabilities

Develop Compliance and Configuration polices for Corporate and Restaurant devices.
Develop Autopilot Deployment Profiles for various company workloads.
Partner with the POS teams to ensure changes being considered for restaurant devices will work seamlessly with the point of sales applications.
Ensure monthly quality and security patches are applied to Windows desktop and server devices.
Use Microsoft Endpoint Management to package and push software and to ensure all software is up to date.
Assist in moving from and AD model to a fully Azure Active Directory model.
Configure and monitor EndPoint Protection on all Windows devices.
Work closely with the Service Desk to help resolve user issues and develop processes they can use to resolve issues on the first call.
Through Microsoft Endpoint Manager, configure policies to manage corporate applications that will run on employee’s personal iOS and Android devices.
Be responsible for hardware, firmware and OS on all Windows based devices in both our Corporate and Restaurant locations.

Knowledge

Expertise with Microsoft Azure Endpoint Management, autopilot, systems hardening, policy, applications deployment, implementation, and maintenance.
Experience with cloud computing platforms including IaaS, PaaS, and SaaS delivery models – key technologies include Azure, Office365, AWS, Google Cloud, container services, and CASB solutions.
Strong knowledge of Microsoft Windows OS deployment and updates troubleshooting and resolution techniques
Excellent written and verbal communication skills with the ability to present complex technical information in a clear and concise manner to a variety of audiences
Demonstrable teamwork skills and resourcefulness
Possess self-drive to keep moving things forward even in the face of ambiguity and imperfect knowledge (avoid “analysis paralysis”)
Strong sense of ownership, urgency, and drive

Education/Experience

BS in Computer Science or related field, or equivalent work experience
MS Windows 10/11, Microsoft 365, Office 365, Endpoint Management expertise.
Microsoft certification path/progress
2+ years of experience in deploying Windows 10 and applications from the cloud.
2+ years of experience in design, implementation, support, and evaluation of client tools and services

Job Type: Full-time

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible schedule
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Retirement plan
Vision insurance

Schedule:

Monday to Friday

Supplemental Pay:

Bonus pay

Education:

Bachelor's (Preferred)

Experience:

Deploying Windows 10: 2 years (Required)
Azure Endpoint Management: 2 years (Required)

Work Location: One location