IT Infrastructure/IT Systems Engineer(Business Intelligence)

BMW Manufacturing - Greenville, SC3.9

Full-timeEstimated: $110,000 - $150,000 a year
Serves as the subject matter expert and operations coordinator of the BI front end master solutions (PaaS for Tableau, MS Power BI, Qlikview) and collaborates with operations team, IT architects, systems analysts and within the business intelligence platform team to architect and build IT platforms that exceed functional expectations consistent with the values of a premium global brand. Owns the ultimate responsibility for the technical functionality of IT systems and platforms including servers, client applications, tests, key performance indicators, IT platform operations and overall technical quality. Leads the operations of the critical platforms, ensures monitoring and correct operation of the system. Leads the adequate execution of the processes Incident, Problem, Change, and Configuration Management with regard to the system (including appropriate staffing of process roles). Steers service providers and the management of software providers and maintenance agreements. Delivers high-quality IT enterprise architectures, architectural systems and infrastructure designs of the SAP BI front end master solutions (PaaS for Tableau, MS Power BI, Qlikview) with an eye for building the designed systems to drive service delivery, optimize cost and support established business goals. Communicates and accurately documents all architectural decisions, plans, goals and functional requirements. Serves as the technical lead for service delivery of the scope of the built system by designing, reviewing and overseeing implementation of end-to-end integrated systems, enterprise data and metadata structures, as well as internal systems such as product deployment and licensing. Serves as the subject matter expert and operations coordinator for the data visualization front end tools. Ensures responsibility and accountability for mutually agreed and defined system availability with respect to the business and management. Ensures monitoring and correct operation of the system. Ensures changes to the system are made for ongoing run and support. Ensures consolidation of emergency activities into regular maintenance. Ensures that proper platform monitoring is in place to alert of any support issues. Utilizes standard Connect IT / CMDB monitoring tools and, where applicable, recommends tools to cover any gaps in standard toolkit. Monitors critical infrastructure components for issues. Utilizes standard Microsoft and Central IT tools to locate problems. Manages and audits all 3rd party software licenses. Ensures that all Central IT and local reporting is completed within specified timelines. Assumes appropriate Problem, Incident and Change management roles. Leverages standard KPI reporting mechanisms to ensure incident and service requests are being resolved within the agreed SLA s. Plans and procures required resources (licenses, hardware, maintenance agreements). Controls license management (monitoring, procurement of licenses). Performs escalations towards the vendor as necessary. Consults Developers / Architects regarding usage of data visualization front end solutions (Tableau, MS Power BI, Qlikview). Manages the Enterprise Technical Architecture regarding BI front ends (Tableau, MS Power BI, Qlikview) blueprint. Authors BI front end (Tableau, MS Power BI, Qlikview) best practices and developer guidelines. Monitors performance of activities and interactions with our internal and external customers through verbal or written communication and should reflect adherence to the BMW Group s Principles. Contributes to the definition of the product strategy by collaborating with other technical leads, project managers, business relationship managers and business analysts on a project team and across the organization. Ensures high quality by establishing a baseline and monitors technical metrics (i.e. code coverage, performance, scalability) that report the overall health of newly built IT systems. Manages maintenance, including functional enhancement requests, global release planning together with our sourcing provider, Invest planning. Performs other duties as assigned by management.

BS Degree in Computer Science or the equivalent of 4 years professional
related experience.
5+ years experience in IT architecture and IT infrastructure components
in an enterprise environment.
5+ years experience in enterprise systems analysis, systems design and
systems integration.
5+ years understanding of IT architecture, back-end infrastructure and
5+ years understanding of Business Intelligence solutions (especially
Tableau, Qlik Sense and MS Power BI).
5+ years knowledge of modern operating systems, especially Windows.
5+ years understanding of client/server architecture.
5+ years understanding of non-functional requirements.
3+ years experience in Business Intelligence products, especially
Tableau, MS Power BI and Qlik Sense; modern operating systems,
especially Linux; client/server architecture; non-functional
3+ years experience driving products from concept and ideation through
successful launch.
3+ years working on a team employing standardized project delivery
methods (both waterfall and agile).
3+ years experience in project management.
3+ years skill in designing networked system infrastructure, reducing
latency, maximizing throughput, and ensuring high-availability.
3+ years people leadership skills and a proven capability to lead in
matrix organizations without formal disciplinary responsibility (this
includes the ability to lead peers successfully).
3+ years written, verbal, visual communication skills. Must be able to
work successfully with senior management.
3+ years analytical and conceptualization skills. Strong ability to
structure, illustrate and or communicate complex concepts in an
understandable, practicable manner.
1+ years understanding of IT security and risk assessment.
Basic understanding of Web technologies (.NET, IIS, Apache, Load
Basic understanding of Authentication systems (Windows AD, LDAP, SSO
Solutions, Federation Solutions).
Basic understanding of ITIL and IT-Service-Management.
International experience (preferred).

BMW Manufacturing Company is an equal opportunity employer. It is the policy of BMW MC to provide equal employment opportunity (EEO) to all qualified persons regardless of age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

Employment with BMW Manufacturing Co., LLC (BMW MC) is at-will and may be terminated at any time, with or without notice, at the option of BMW MC or the employee.