Position Type Permanent Staff (SHRA)
Is this an internal only recruitment? No
Position Title Medical & Hlth Prog Consultant - Advanced
Working Title Contact Tracer
Position Number 00057195, 00032117
Vacancy ID P011877
Budgeted Hiring Range $31,200 - $60,000
Pay Band Information
To learn more about the pay band for this branch and role, please see the Career Banding rates spreadsheet.
Salary Grade Equivalent GN**
Full-time/Part-time Permanent/Time-Limited Full-Time Time-Limited
If time-limited, estimated duration of appointment 12 months
Hours per week 40
The majority of work time will be REMOTE working from home or alternate location and requires access to good and reliable WiFi. This position will require some in-person work and may require work on nights, weekends and/or holidays.
Typically Monday – Friday
Department Name and Number EHS Central Account-230510
Date First Posted 08/07/2020
Closing Date 08/14/2020
Position Location Chapel Hill, NC
Position Posting Category Other
The Department of Environment, Health, and Safety (EHS) is responsible for all environment, health and safety related matters for the University of North Carolina at Chapel Hill. EHS is organized into eight sections: Biological Safety, Environmental Affairs, Fire Safety & Emergency Response, Occupational & Environmental Hygiene, Chemical Safety, Radiation Safety, Workplace Safety, and Business & Support. The UNC Chapel Hill Department of Environment Health & Safety supports the University’s core mission of teaching, research, and service by providing comprehensive environmental, health and safety services to the University community. This includes education through training and consultation, maintaining a safe environment through recognizing and controlling health and safety hazards, ensuring a process of regulatory compliance and minimizing future potential liabilities.
The University Employee Occupational Health Clinic (UEOHC) provides occupational health care services to all University employees. The UEOHC also provides pre-employment screening, annual immunization reviews, and medical surveillance for healthcare and non-healthcare workers.
Equal Opportunity Employer
The University of North Carolina at Chapel Hill is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender, gender expression, gender identity, genetic information, race, national origin, religion, sex, sexual orientation, or status as a protected veteran.
This is a full time, time-limited position with an expected duration of up to 12 months.
This recruitment is for two (2) Medical Health & Program Consultant(s). By applying, you will be considered for both positions.
This position is responsible for contacting UNC Chapel Hill employees who have been confirmed to have the COVID-19 or persons with potential exposure to provide education resources to include quarantine procedures and recommendations, ability to safely comply with the recommended control measures, identify and collect details infected individual(s) and elicit information on close contacts that may need to be notified of their exposure.
INFORMATION COLLECTION REGARDING COVID-19:
In consultation with the UNC medical community, this position will interview and consult with individuals who have received a confirmed positive diagnostic test for COVID-19. The employee in this position will work in a professional and empathetic manner to encourage forthrightness. This requires individuals to get in touch with contacts of diagnosed patients through text, email, phone calls and/or other platforms when necessary.
Depending on circumstances, this position can follow set protocols for these patients, ensuring all required questions are asked, providing approved information on state/local quarantine procedures, encourage individuals to obtain medical evaluation(s), provide other educational material(s) and/or consult with the UNC medical community (surveillance coordinators, investigators, and/or data managers) to efficiently complete case investigations. Provide guidance on return to work procedures. Assign risk category(s) depending on the contact’s underlying medical conditions, occupation, living situation and level of contact with the patient and understand protocol for each risk category.
Position should have knowledge of principles and practices of both state and federal standards, guidelines and/or regulations applicable to COVID-19. This position will explain the importance of adherence to control measures and the need for contact tracing to prevent disease transmission. The position will ensure correct contact information is received, in order, to answer any follow-up questions. The position will triage and coordinate next steps for care and isolation for individuals and people with whom they have been in contact.
Elevate communication when contact cannot be made with an individual and understand the best way to address the problem.
COMPILATION OF COLLECTED DATA REGARDING COVID-19:
Systematically collect and record information collected during interviews. This position will compile and/or analyze the information for the UNC community. Position may be required to assist in formatting the collected information. The collected information will be used to study data trends in the patients and explain the importance of adherence to control measures and insight into how to prevent disease transmission and keeping communities healthy.
Additionally, position will track all attempts and/or successful contact, as well as any social support system referrals
Consult with UNC community to provide information related to COVID-19. Depending on results and/or questions from population, partner with local health institutions and/or state agencies to provide the most up-to-date information to the affected population as requested.
Minimum Education and Experience Requirements
Bachelor’s degree in public health or public health education, or equivalent combination of training and experience.
Essential Skills, Knowledge and Abilities
KNOWLEDGE – TECHNICAL:
- This position requires a thorough knowledge of principles and practices of emerging public health activities, like COVID-19.
- Strong knowledge of educational and interviewing techniques to capture COVID-19 information from UNC-CH employees with a variety of social backgrounds.
- The position should be familiar with state and federal standards, guidelines and regulations applicable to COVID-19. For example: With a public health background, position will be well versed in HIPAA guidelines and be able to apply those same guidelines to maintain a high level of confidentiality when work with various reports, records, and metrics.
- Good knowledge of University protocols concerning COVID-19 – principles, challenges, practices, and philosophies of infectious diseases, including information gathering, counseling, assessment, and intervention methods.
- Once data is collected, ability to compile in an understandable format using computer applications such as spreadsheets, word processing, calendaring, email and database software (if applicable).
- Understanding the population and the variety of backgrounds, identify the barriers that may be present when trying to reach the identified population.
- Advise patients on available resources during the public health emergency.
- Timely completion of assignments/interviews.
- Comfortable working as an individual or a team member.
- Demonstrate a professional and empathetic relationship to encourage forthrightness when interviewing and/or interacting with identified populations to include those individuals in distress.
- Familiar with resources available and the ability to recommend/direct patients to those resources, including community resources that may be outside the University.
- Understand the challenges the individuals are facing during this health crisis.
- Demonstrate effective communication skills both orally and written (including grammar, composition and/or public speaking), sound judgment, strong critical thinking, integrity and ethical standard of care.
- Organize and consolidate information, maintain records, prepare reports and correspondence.
- Flexibility, professionalism and the ability to manage multiple projects simultaneously.
- Ability to work collaboratively across departments, University and/or UNC Hospitals.
Bachelor’s degree in public health or public health education, or an equivalent combination of training and experience.
Special Physical and Mental Requirements
The number of hours worked may vary. The work schedule may include nights, weekends and/or holidays.
PHYSICAL REQUIREMENTS AND POSSIBLE HAZARDS:
- Ability to physically perform the basic life operational support functions of standing, sitting, walking, typing, grasping, talking, hearing, handling, reaching and repetitive motions of the hands and wrists.
- Ability to endure emotional stress related to the nature of the interactions with residents and/or family members who may be hostile, resistant, or violent.
- Visual acuity to prepare patient care documentation and operate a computer terminal.
This is a majority REMOTE position working from home or alternate location and requires access to good and reliable WiFi. This position will be required to use their own internet service. There is a possibility that position will require some in-person work if needed and may require nights, weekends and/or holidays.
Position/Schedule Requirements Clinic – UNCH or ACC, Evening work occasionally, Night work occasionally, Overtime occasionally, Valid NC Driver’s License, Weekend work occasionally
Stimulus/ARRA Funded No
Quick Link http://unc.peopleadmin.com/postings/182359
Office of Human Resources