Dining Room Supervisor

Liv Communities - Scottsdale, AZ3.6

30+ days ago
Overview
The Springs of Scottsdale
Dining Room Supervisor ‐ Full Time
The Maitre D

“I’m the first to notice someone’s haircut. I can look at a space and come up with three ways to make it more efficient on the spot. I have a checklist for how to check my checklist. People say I’m detail oriented.”

Sound like you? Apply to be a Dining Room Supervisor with LivGenerations today. As Dining Room Supervisor, you are the liaison between the Executive Chef, servers and residents. You’re the eyes and ears of the dining room, and nothing slips by you. You maintain a close eye on staff and residents to ensure service standards are being met and residents are happy. You are the keeper of the details.

Can you thrive in a culture like that? Do you believe serving others is the best thing a person can do?

Whether you’ve worked in senior living before or not, you’re someone to whom we’d like to talk.

Of course, work wouldn’t be work without some responsibilities. You’ll be responsible for the supervision and scheduling of dining team members, ensuring dining services operations are maintained and residents are being serviced efficiently and courteously. You’ll maintain high service standards within the dining department and provide training and orientation of dining room procedures for team members. You’ll take care of all the details to ensure the best dining experience possible. If you can do all of these things, and you’re outgoing, passionate, and ethical, then what are you waiting for? Apply today.

Why join the LivGenerations team?
We do more than build and operate senior living communities. At LivGenerations, we help people live fuller lives. We believe that providing senior living means giving people an unrivaled experience while treating everyone with respect and operating with fiscal responsibility. What makes us different? Our investment in people enables them to enjoy genuine relationships, personal growth activities, and opportunities to provide meaningful service to others.

Responsibilities
Prepares schedules and arranges for “call-offs” coverage while avoiding overtime
Reviews and approves timesheets and communicates any concerns to the Dining Director
Coordinates job assignments with the Dining Services Director
Establishes multiple dining room server stations
Assist residents upon entry to Dining Room
Monitors meal service to residents, team members, outside events, guests, meal trays ensuring all charges are accurate
Assists in the planning of all special parties and functions, supervising the setup, service and breakdown of these events. May handle any billing needs
Checks to see that the entire Dining Room and storage areas are clean, reset for the following meal and organized prior to closing
Maintains the POS terminals and data. Ensuring residents and staff data is up to date. Produce end of day reports as directed by the Dining Service Director
Provide department orientation and supervises training of all dining team members
Monitors dining team members service techniques to ensure compliance with established operating standards
Provides input for appraisals for dining team members at the appropriate time, under the direction of the Dining Service Director
Works independently to resolve resident/family/visitor complaints and concerns. Attends town hall and menu chat meetings
Documents team member related incidents and concerns, counseling or disciplining of staff
Miscellaneous duties as assigned by Dining Service Director, Executive Director and/or Vice President of Dining

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor.

Qualifications
Minimum of one (1) years’ experience as a Dining Room Supervisor with supervisory experience within the restaurant, hotel or resort hospitality field; two (2) years’ experience in a retirement or assisted living community is preferred
Must be able to obtain a food handlers card within 30 days of employment
Criminal record clearance prior to initial presence in the community
Pass post offer TB test and drug screen
Have or obtain Heimlich training and maintain current status throughout employment
Have computer skills necessary to place food orders, record inventory levels, and customer data base for point of sale system
Commitment to excellence and attention to detail
Ability to work in a team work environment.
Sufficient fluency in spoken and/or written English to safely and effectively perform the functions of your job and to understand job assignments, instructions, policies, rules, and safety-related information.