- Oversees several different types of computer monitoring systems that provide information to the LPA that include fire, intrusion, duress, access control, environmental systems, and video.
- Information received is then applied to the most appropriate response scenario as directed by procedure. When the incoming information does not directly apply to a pre-defined response, the LPA must use his/her judgement to find the most “appropriate” response to minimize losses, either monetary or to personnel. The LPA may do this directly or oversee staff members working with the LPA.
- Is the first line corporate technical expert in regards to security/loss prevention practices and systems to D.F.S. and its clients.
- Serves as a “loss prevention help desk” function. This may include assisting a store manager with trouble shooting their alarm system, working with alarm technicians in effectively resolving a service call, or working with corporate loss prevention personnel in developing procedures or responses to a situation they are facing in the field.
- May assist in aiding a client in deciding on the urgency or severity of a loss prevention scenario they may be faced with.
- Decisions will be based upon protection levels procedure, and the LPA’s judgement.
· Effective delivery of this service will reduce expenditures for D.F.S. and its clients by minimizing losses, lowering overtime, reducing unnecessary service calls, and lower usage contract guard services.
· Leads a shift comprised of 3-6 loss prevention associates in the successful execution of their job functions.
· Is primary point of contact for emergency situations for D.F.S.,Spiegel, and Eddie Bauer corporations.
· The LPA may receive notification of emergency events such as smoke, gas, fire, earthquake, tornado, medical, overseas travel emergency, etc., and must relay this information to the proper emergency services through out the country and emergency personnel for the corporations that D.F.S. serves. For D.F.S. the LPA may directly assist during these events.
- Either directly or through subordinates ensures the psychical security of D.F.S. facilities by conducting periodic checks of the physical protection of D.F.S. This may include fence lines, gates, lighting levels, doors, windows, etc.
- Create, review, and monitor reports from security systems or testing routines.
The LPA must then relay any findings to proper contact person at D.F.S. or client.
- Oversees, conducts and enforces, as needed, all turnstile monitoring policies and procedures including bag and garment checks, temporary badge distribution and proper use of equipment/merchandise removal receipts.
- Assists loss prevention management from D.F.S. and clients in development of procedures and responses to services that D.F.S. Loss Prevention is providing.
- Provides customization of D.F.S. security system software applications.
- The LPA is responsible for all “programming” of security software to ensure D.F.S. objectives are met.
- Works with D.F.S. Loss Prevention management to routinely test systems for functionality and user preparedness.
- Ensures compliance with regulatory agencies such as Underwrites Laboratories, insurance carriers, and local code authorities.
- Is watchful of all acts of carelessness and violations of EBFS company policy that may directly contribute to potential disaster, inventory shrinkage and/or profit drain. Reports findings to the Loss Prevention Management.
- Oversees and conducts checks on trailer deliveries and delivery methods (seals, paperwork, etc.).
- Administers and supervises any additional duties, functions or programs on directive from the Loss Prevention Investigator, Supervisor or Manager.
- May conduct the training and evaluation of new Loss Prevention personnel.
- Assists in the investigation of and the apprehension of dishonest associates or contractors.
Knowledge, Skills, and Abilities:
- Intermediate knowledge of personal computers
- Excellent verbal and written communication skills
- Outstanding customer service skills that demonstrate a willingness and ability to exceed client expectations
- Ability to motivate and encourage others
- Proven leadership skills
- Willingness to work in a team atmosphere
- Ability to prioritize tasks while remaining flexible
- Ability to perform multiple tasks simultaneously while maintaining a professional demeanor
- Knowledge of first aid procedures
- Working knowledge of legislation applying to rules of evidence, arrest, and search
- Available to work overtime as needed
- High School Diploma or equivalent
- 3 to 4 years related loss prevention or security experience
- 2 years associates degree in related field
Hours: Monday - Friday 4pm - 12am
- Bachelor’s Degree in a related field
Job Type: Full-time
- relevant: 1 year (Preferred)
- Bi weekly or Twice monthly