Director Digital Solutions

Johnson Controls - Milwaukee, WI (30+ days ago)3.8

Director, Digital Solutions – Data Transformation & Professional Services

What you will do
This individual will be the senior customer facing director and single point of contact responsible for end-to-end digital transformation solutions offerings to a major customer of Johnson Controls. The selected individual will daily be connecting our products and services to bring insights, efficiency, reliability and value to our partners and customers. This individual will lead and manage others directly necessary for the overall growth and expansion of this offering and to lead our customers through the successful delivery of the digital transformation solution. These solutions may include the following: data platform, connected device health management, compliance analytics, connected converged security, space management, and comfort and energy optimization solutions. The role will serve as the primary enabler of ongoing digital transformation efforts in partnership with the customer. A successful outcome is ensuring the customer’s buildings progressively become an intelligent and data rich smart environment to improve occupant experiences and maximize required business outcomes.

How you will do it

Single point-of-contact accountabilities:
Manage all on-ground stakeholder relationships including senior client buyer and functional owner relationships for the designated solution
Drive the necessary sign-off of the JCI Digital Solutions’ products and services solution with proper input from the client business objectives, industry, risk assessment, budget and preferences (see service group rules/process and escalation approach for specifics)
Interface JCI digital solution’s SMEs required during the sales & solutioning process
Direct and coordinating with Legal & Product Services in areas specific to the solution to ensure use of standards
Understand and translate clients’ requirements into a standard solution offering deal approach leveraging standard process methods, deliverables and the right collection of JCI’s Digital Solution offerings
Prepare the spend estimate, schedule, work plan, resource/sourcing plan
Understand and clearly define the input required to create cost estimates; Preparing the cost model estimates working with Service - Delivery, Solution Management
Align solution architecture (including statement of work, schedules and other contractual documents) with final terms and conditions
Lead the planning, development, testing, and documentation of the software for helping customer’s digital transformation in smart environment of the future by leveraging JCI’s products, cloud service and data platform
Travel at 50% (estimated)


What we look for

15+ years of demonstrated and referenceable experience directly owning key client relationships and delivering high levels of client satisfaction
Track record in delivering growth revenues from value created within the account
Proven leader and developer of people working in diverse team environments
Preferred experience in delivering industry offerings such as F&A, HR&L, Procurement Customer Care, Networks, Utilities, Banking,
MBA, BS’s or higher Degree in Computer Science and/or Business Administration

Who we are
At Johnson Controls, we’re shaping the future to create a world that’s safe, comfortable and sustainable. Our global team creates innovative, integrated solutions to make cities more connected, buildings more intelligent and vehicles more efficient. We are passionate about improving the way the world lives, works and plays. The future requires bold ideas, an entrepreneurial mind-set and collaboration across boundaries. You need a career focused on tomorrow. Tomorrow needs you.

Johnson Controls is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, status as a qualified individual with a disability, or any other characteristic protected by law. If you are an individual with a disability and you need an accommodation during the application process please email

Job Engineering
Primary LocationUS-WI-Milwaukee
Organization Bldg Technologies & Solutions
Overtime Status-Exempt