Waitress and Hostess

India Palace Restaurant Uptown - Minneapolis, MN (30+ days ago)

Full-timeEstimated: $21,000 - $30,000 a year

Skills

Become part of the India Palace Uptown Family! We are currently hiring for waiters, waitress, and hostess. Our mission is to provide an outstanding customer experience.

Responsibilities:

  • Protect establishment and guest by adhering to sanitation, safety policies
  • Help guest select food and beverages by presenting a menu; suggesting courses; explaining the chef's specialties; answering food preparation questions
  • Stay updated on current menu choices, specialties and menu deviations, knowing if the kitchen staff is running out of any items, etc.
  • Keep kitchen staff informed by noting the timing of meal progression
  • Serve orders by picking up and delivering guest choices from the kitchen; delivering accompaniments and condiments
  • Respond to additional guests requirements by inquiring of needs; observing dining process
  • Maintain table setting by removing courses as completed; replenishing utensils; refilling water glasses; being alert to patron spills or other special needs
  • Conclude dining experience by acknowledging choice of restaurant; inviting a guest to return
  • Obtain revenues by totaling charges; issuing bill; accepting payment; delivering bill and payment to host; returning change or credit card and signature slip to patrons
  • Contribute to team effort by accomplishing related results as needed
  • Provide welcoming phone greeting and following Guest ordering procedures
  • Convey menu information over the phone to Guests and give an accurate estimate of delivery time.
  • Perform basic cleaning tasks as needed or directed by supervisor
  • Fill in for absent staff as needed
  • Assist with special events as needed
  • Adhere to grooming and appearance standards consistently
  • Promptly address customer service issues and refer customers to management when necessary

Qualifications:

  • Previous serving experience preferred
  • Excellent oral communication skills required
  • Positive interpersonal skills required
  • Must speak English fluently and be able to write in basic English
  • Food Handlers Card Certification
  • Good telephone speaking and listening ability

Require Skills:

  • Knowledge of Food Service Regulations
  • Lifting
  • Verbal and Written Communication
  • Flexibility
  • Basic Math
  • Customer Service
  • Resolve Conflict
  • Teamwork
  • Persistence
  • Energy Level
  • Professionalism

Job Types: Full-time, Part-time