Senior Vice President, Technology Delivery Officer

American Well - Boston, MA3.8

Full-timeEstimated: $160,000 - $210,000 a year
Job Description

Core Responsibilities:
Drive successful and timely orchestration of our telehealth software platform (including web, iOS, Android, kiosks, cart-based products) to ensure customer success.
Create a strong and unifying presence both within the technology organization as well as the with the business stakeholders and the Executive team, assuming broad accountability for succesful platform delivery.
Particpate in customer-facing dialog to understand and synthesize customer requirements.
Articulate commitments and delivery dates to internal stakeholders and customers, effectively prioritize and execute against timelines in a fast paced, agile environment


10+ years related experience along with a track record of delivering platform solutions for a broad set of customers and consumers
Proficient strategic thinking, leadership skills, and relationship management
Successful track record of coordination of Enterprise software products with distributed, multi-disciplinary teams
Ability to understand and articulate technical and business strategy, ensuring goals are aligned to broader strategic objectives
Experience in Healthcare Technology or Telehealth preferred, but not required
Masters Degree in related field preferred.

Additional Information

Your Team:
Should you join American Well and the Engineering team, you can expect:

The development organization is a multi-disciplinary team of engineers dedicated to creating a state of the art TeleHealth experience on every platform we can get our hands on. Our crossfunctional teams follow a pragmatic Agile methodology as we balance feature requests, strategic initiatives, tech debt, and exciting partnerships on the path to delivering a market leading product to a quickly growing customer base. We work hand in hand with the whole American Well organization to ensure that our product meets the needs of all of our users.

Whether you’re an advocate for the latest and greatest iOS and Android features, are committed to the ideal back-end architecture, or are dedicated to providing the best web usability, we have a place for you on our team.

Working at American Well

American Well is changing how care is delivered through online and mobile technology. We strive to make the hard work of healthcare look easy. In order to make this a reality, we look for people with a fast-paced, mission-driven mentality. We’re a go-getter culture that prides itself on quality, efficiency, smarts, initiative, creative thinking, and a strong work ethic. Our corporate headquarters are located in downtown Boston at 75 State Street –in the heart of the city. In addition to the opportunity to build the future of healthcare technology and a great location, we offer:

  • Unlimited Personal Time Off (Vacation time)
  • 401K match
  • Competitive healthcare, dental and vision insurance plans
  • Free gym access – on-site
  • Prime office space with views overlooking all of Boston
  • Complimentary snacks and drinks