Match Support Specialist

Big Brothers Big Sisters of Washington County, Inc. - West Bend, WI (30+ days ago)

Big Brothers Big Sisters is a program of positive skill building achieved by matching children facing adversity with volunteer mentors. The primary function of this position is not to work with the children themselves but to provide support to volunteers, children, and parents in the mentoring program. Match support is similar to ongoing case management. Contacts are conducted by phone and in person and are on a set schedule with specific areas to monitor and support. This involves contact with children age 6-18 and adults of all ages. The goal of match support is to ensure child safety and to create healthy, long term relationships that change children's lives and are rewarding for volunteers.

Maintain regular contact with caseload of volunteers, children, and parents. This will include phone conversations, home visits, school visits and activities. This involves regular evening hours and a high degree of organizational skills and persistence to maintain required contact. Contacts involve questioning, listening, troubleshooting and coaching. All program staff also assist in volunteer training, plan and attend group activities, and work at fundraisers and recruitment events

This position requires a Bachelor's Degree in Social Work, Education, Psychology, or a related field. It also requires a driver's license and auto insurance.

Job Types: Full-time, Part-time

Salary: $12.50 to $14.00 /hour


  • Bachelor's


  • West Bend, WI