Customer Service Rep/Inside Sales

CLIAwaived, Inc. - San Diego, CA (30+ days ago)


About Us:

CLIAwaived, Inc. is wholesale medical distribution company based in San Diego, California; we specialize in marketing and distributing rapid point-of-care diagnostics. CLIAwaived, Inc. has been distributing products throughout the world since 2003. CLIAwaived, Inc. is your one-stop source for CLIAwaived, Inc. point-of-care medical diagnostics. CLIAwaived, Inc. services thousands of Certificate of Waiver Labs, physician offices, hospitals, ambulatory care centers, employers, academic research centers, government agencies, schools, rehabilitation programs, youth and criminal justice programs, and more.

Job Summary:

We are looking for a Customer Service/Inside Sales Representative that thrives in a quick sales cycle environment. The successful candidate will play a fundamental role in achieving our ambitious customer acquisition and revenue growth objectives. You must be comfortable making outbound calls as well as receiving them, qualifying prospects, closing sales and working in a team environment.

Responsibilities

  • Provide direct customer services by informing them of products and services
  • Identify sales opportunities and follow up on existing accounts for business development
  • Make calls to prospective clients and inform them about new products and deals
  • Handle and resolve customers' complaints
  • Explain products' value and capabilities to customers
  • Make follow up calls to customers who have shown interest during initial contact
  • Handle inbound calls and provide callers with product and service information
  • Anticipate questions that may be asked during phone calls and prepare for them by employing effective answering techniques

Requirements:

  • Self-motivated and extremely Goal-Oriented
  • Excellent oral and written communication skills
  • Prior Telesales experience preferred (Must be comfortable making outbound calls)
  • Positive Attitude
  • Able to build Rapports / Relationships
  • Previous CRM experience preferred
  • Ability to be resourceful and proactive in dealing with issues that may arise
  • Proven working experience in similar roles
  • Prior experience with POC diagnostics preferred

Job Type: Full-time

Salary: $15.00 to $18.00 /hour

EOE

Job Type: Full-time

Salary: $16.00 /hour

Experience:

  • Call Center: 1 year
  • Inside Sales: 1 year

Required work authorization:

  • United States

Work environment:

  • Office