Bachelor's degree or equivalent practical experience.
2 years of experience in an analytical role using SQL, Python, or R.
Database query experience, with the ability to understand new databases and data structures.
Familiarity with Google products, tools, and data infrastructure.
Solutions and client service-oriented, and the ability to successfully support internal customer needs.
Ability to work and influence cross-functionally with multiple teams. Effective organizational skills and attention to detail.
Demonstrated analytical skills, with the ability to navigate through ambiguity in a fast-paced, dynamic environment.
About the job
As a Product Analyst for Security and Abuse within Google Play, you’ll be part of a Global Ops and Policy team working to ensure that important platform security insight is available to the cross-functional teams, so that they can make important business decisions swiftly.
You'll support multiple internal teams to make data-driven decisions in our priority - the Trust and Safety of our platform. You set, monitor, and maintain the key quality and abuse metrics, and identify the issues in process, vendor operations, tools, and products. You’ll provide business analytics and build the BI capability in this important space. In addition, you’ll also be digging into the data around incidents and searching for root causes and trends, and propose possible improvements to prevent from happening again. As part of this role you’ll help build dashboard, systems and data infrastructure to monitor and maintain our KPIs.
Google Play offers music, movies, books, apps and games for devices, powered by the cloud. It syncs across devices and on the web. As part of the Android and Mobile team, Googlers working on Google Play do everything from engineering our backend systems, to shaping product strategy, to forming great content partnerships. They make it possible for people to do things like buy an ebook or song on their Android phone, then have it instantly available on their laptop. The Google Play team enhances the Android ecosystem by giving developers and partners a premium store where they can reach millions of users.
Develop, monitor, and maintain core abuse/quality operations metrics, including proposing and aligning with leadership and regularly re-evaluating choice of core metrics.
Manage analytics and metrics processes, including preparing data packs to inform project prioritization, operational insights, quota setting, and more.
Work with Play leadership and cross-functional teams to identify insights and actions to improve quality. Compare performance to other products/platforms and identify potential best practices.
Influence evolution of analytics/BI infrastructure and push for upstream data hygiene. Build abuse metrics reporting and tools when needed.
At Google, we don’t just accept difference—we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products and our community. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing this form.