Full Job Description
Kimball Midwest, a national distributor of maintenance, repair and operation products, is searching for a 2nd Shift Administrative Services Associate for our Columbus, OH location. We are looking for a hardworking, motivated, and customer focused individual.
As a Kimball Midwest employee, you will experience why we have been listed as one of the Top Workplaces in Columbus eight years in a row! Our sales revenue growth is dynamic, increasing from $1 million in 1983 to more than $240 million today. Throughout all our growth we have kept the family owned and operated culture alive. At Kimball Midwest, you are a name and not a number and we pride ourselves on our unique culture.
Responsible for providing excellent customer service for sales reps, customers and internal staff
Performs the maintenance on all orders held in the maintenance queue
Responsible for the order entry and/or invoicing for special accounts specifically assigned to you
As needed backs up the order processing position. After 2pm reviews all sales orders that print to our department before forwarding them to the warehouse. Prints labels, matches, and highlights messages on sales orders, as needed. Maintains accurate count of orders sent to the warehouse.
As needed backs up the daily requests for bin labels, drawer front tags or lid charts to ship with the sales orders submitted after 2pm.
Any month end reports are completed the next business day after month end. Any daily or weekly reports/logs are completely up to date before the end of the last business day of each month.
Responds to all voicemails and emails received during work hours the same day.
Performs any other duties that may be assigned directly by the Administrative Services Manager, Assistant Manager, Training Supervisor, or Program Supervisor and gives these projects priority and completes these assignments accurately and on time.
This position requires a high school diploma, or equivalent
This position requires some prior clerical experience
This position requires some computer knowledge
This position requires excellent name/number perception skills and organizational skills
This position requires customer service experience
This position will require a strong knowledge of the Kimball-Midwest product line and sales program
This position will sometimes require the ability to perform several tasks simultaneously
This position requires the ability to respond quickly to problems, and the ability to work well in a fast paced environment
This position requires the ability to communicate with co-workers, supervisors, and managers in both written and verbal form
This position requires the ability to understand and follow both written and oral instructions
This position requires a person who is dependable (i.e. reports to work daily, barring any unforeseen circumstances)
This position requires the ability to identify, outline and implement process improvements
The hours are 11:00am- 7:30pm, Monday- Friday
We offer a benefits package that includes health, dental and vision insurance, company sponsored life, optional life and disability insurance, Health Savings Accounts and Flexible Spending Accounts, a 401(k) and Profit Sharing Plan, Tuition Assistance, Paid Time Off (PTO), a business casual dress code and paid holidays.
Equal Opportunity Employer, including disability/vets