We are looking for Restaurant Managers to join our Tao Group Hospitality Restaurant Team in Las Vegas!
The position will be responsible for managing the front of the house restaurant operations and ensure profitability and cost efficiencies at the venue.
Manage and organize the daily restaurant operations from scheduling and payroll to guest interactions, ensuring accuracy and maintaining the highest level of venue standards-
Deal with all aspects of recruitment and performance management, including disciplinary procedures. Ensure performance appraisals are done in a timely manner. Train the restaurant team to improve product knowledge and service standards
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Process the weekly schedule and payroll for the hourly staff, conduct pre-shift meetings, and assist team members with any inquiries
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Coach, counsel, and evaluate all members of the front-of-house team using fair and consistent practices
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Develop and implement operating standards and implement and maintain all training manuals as appropriate
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Assign and instruct staff in details of work; observe performance and encourage improvement where necessary
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Communicate with employees effectively, listen to and understand requests, respond with appropriate actions, and provide accurate information.
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Interact with all department personnel and restaurant staff as needed
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Maximize restaurant profitability, implementing effective controls of departmental processes and prime (food & labor) costs
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Work closely with superiors in monitoring and updating pricing on the menu to ensure effective cost control
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Complete all daily pre- and post-manager shift duties
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Monitor all cash transactions and ensure cash totals balance at the end of each shift. Ensure all cash and credit card receipts are kept in a secured area
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Communicate any unusual events and customer feedback received with the management team
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Take proactive steps to ensure a problem-free guest experience and follow up on any service recovery situations; ensure that the executive team is aware of any mishaps that occur
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Ensure compliance with all federal, state, and city laws surrounding the sale and consumption of alcohol, health and safety requirements are in continuous compliance and equipment is cleaned thoroughly and all stock is organized and clean
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Perform daily and weekly inventory; monitor stock usage and minimize breakage
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Ensure no items are distributed without being entered into the point of sale system
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Make decisions and take actions based on previous experience and good judgment, sometimes revising procedures to accommodate unusual situations
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Produce daily and weekly reports that measure sales and loss
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Assists and/ or completes additional tasks as assigned
IN ADDITION TO THE AFOREMENTIONED ESSENTIAL JOB FUNCTIONS, THE POSITION WILL BE EVALUATED ON THE FOLLOWING LEADERSHIP QUALITIES:
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Accountability
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Development
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Working relationships
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Judgment
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Quality of work
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Job skills knowledge
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Productivity
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Dependability
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Reliability
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Written communication
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Verbal communication
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Manageability
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Appearance
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Teamwork
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Guest satisfaction
EDUCATION/REQUIREMENTS:
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High School Diploma required, Bachelor’s degree preferred
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Proof of eligibility to work in the United States
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Valid Driver’s License
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21+ years of age
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Maintain a professional, neat and well-groomed appearance adhering to Company standards
WORKING KNOWLEDGE REQUIREMENTS:
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Minimum of five (5) years of restaurant operations experience required with progression in position
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Expert knowledge of restaurant operations including food, beverage, service techniques, and guest interaction
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Above average skill in math and algebraic equations using percentages
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Proficient in Windows Microsoft Office, Mac OSX, POS systems
SKILLS:
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Must have strong problem-solving skills
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Ability to lead by example
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Ability to act in a professional manner always
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Ability to communicate effectively and assertively in the English language, both verbally and in writing with staff, clients, and the public
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Ability to maintain a high level of confidentiality
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Ability to write reports, business correspondence, and procedure manuals
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Ability to demonstrate a positive attitude always
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Ability to keep an open and objective view
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Ability to listen empathetically and be respectful always
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Ability to maintain composure and stay focused
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Ability to maintain personal integrity
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Ability to work as a team, stay organized, handle various projects at one time, follow up and make accurate decisions
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Ability to handle a fast-paced, busy, and somewhat stressful environment
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Ability to work under pressure and meet deadlines
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
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Must have good positive energy throughout the day
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Must be able to read the computer monitors
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Must be able to print legibly for employees, management, and guests to read
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Must be observant and quick to respond to various situations
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Must be able to move quickly through work and set the pace in the office and/or venue
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Must be able to sit and/or stand for extended periods of time
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Must be dexterous and able to participate in all service aspects.
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Must be able to twist, tow (push or pull), reach, bend, climb and carry as necessary
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Must be able to push and lift up to 25 lbs.
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Ability to use hands to handle, or feel objects, tools or controls
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Ability to reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl
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Ability to talk, hear, taste, and smell
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Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus
WORK ENVIRONMENT & SCHEDULE:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
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Small to Medium office environment
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Personal desk space
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Occasionally work in the nightclub, bar, lounge, and/or restaurant
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5-25% Local Travel
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Noise level in the work environment is usually moderate. Occasionally work in an environment that is subject to varying levels of noise, crowds and smoke, the severity of which depends upon Guest volume
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Work varied shifts to include days, nights, weekends and holidays
SECURITY RESPONSIBILITIES:
Tao Group Hospitality delivers distinctive culinary and premium entertainment experiences through its portfolio of restaurants, nightclubs, lounges, and daylife venues. Tao Group Hospitality acquired Hakkasan Group in April 2021. The combined company operates more than 60 entertainment dining and nightlife venues in over 20 markets across five continents and features a collection of widely recognized hospitality brands. These include TAO, Hakkasan, OMNIA, Marquee, LAVO, Beauty & Essex, Avenue, Cathédrale, Wet Republic, Yauatcha, Ling Ling, Sake no Hana, Casa Calavera, Jewel, Little Sister, and more. Tao Group Hospitality is part of Madison Square Garden Entertainment Corp. (MSG Entertainment) (NYSE: MSGE), a leader in live experiences
US Candidates Only
Tao Group is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, disability, sexual orientation, genetic information, veteran status or any other characteristic protected by state or federal law.
