Administrative Specialist

Necco - Dayton, OH (30+ days ago)3.0


Position: Administrative Specialist

Supervisor: Program Director

Location: Dayton, OH

We are social entrepreneurs and we are changing the face of child welfare. To do that, we need to win the war on talent. Our formalized recruiting and hiring process is an essential ingredient to finding the right people to help us build families stronger, faster, and smarter than anyone else.

Position Summary:
Necco has an opportunity for a career as Administrative Specialist. This role will provide value to the company by supporting the activities of the team and being a liaison to the finance department.

You should be accurately described as:
A happy warrior who thrives on leading from the front with strategic thinking. A solid communicator in search of decisions that deliver real results. A problem-solver, financial steward, and one who excels at collaboration. Ridiculously passionate about the company’s success, growth, and program quality.

The candidate selected will be responsible for the following:
Data Entry/Systems

Utilize applicable databases entering appropriate information in an accurate and timely manner (i.e. intakes, respites, moves, home visits, and discharges)

Review reports to ensure accuracy of billing and foster parent payments and coordinate changes through billing specialist in corporate finance department

Provide feedback to team members regarding the presence and absence of documentation through generated reports, (if applicable)

Management of Intakes, Discharge, Moves, Respites

Maintain and track all referrals through applicable databases, if applicable

Update consumer information to ensure that it is current, if applicable

Claims, Billing, Foster Parent Payment, Checking, Medicaid Service Management

Serve as a liaison to the finance team regarding issues related to billing and payments to the office and programs

Verify insurance for all Behavioral Health clients at point of entry and ongoing if applicable

Track all Behavioral Health Medicaid authorizations throughout client service and communication any issues and/or concerns with team, if applicable

Work all claims via Evolv Routing prior to billing runs and communicate with the Operations Liaison as issues arise

Serve as a liaison amongst the Program Director, General Manager, direct service staff, shared service staff (i.e. Referral Coordinator, Finance and HR), and others as appropriate

Provide current and accurate information to the team regarding per diems and any other missing/needed financial data

Process and submit expenses to the state or other entities for reimbursement, if applicable

Team Responsibilities:
Coordinate the flow of outside communications within the office. (i.e. phone, fax, mail, and e-mail)

Assists in training/orienting employees to records requirements and procedures.

Assists with ensuring office space is maintained to meet required COA, State and Federal safety standards

Attend and participate in Necco meeting structure, administrative specialist conference calls and activities

Communicate in a responsible, courteous and professional manner with stakeholders

Ensure the confidentiality of client records and office environment

Will conduct ongoing site-based internal quantitative audits of charts as specified in policy and procedure to assure compliance with both external and internal standards and will report status of records compliance to the General Manager and/or State Director, as requested

Assists Performance Team in preparing for agency audits and inspections (both internal and external)

Accept additional tasks from self-directed work team as appropriate

Understand and Execute our Corporate Culture Principles and Strategy

Participate in Achieving our mission of We Build Families

Participate & Take Ownership of the Individual Performance Scorecard

Corporate Citizen

Practice ruthless pragmatism

Engage in peer to peer feedback

Know and live the Necco Corporate Culture Principles

Embody the three essential virtues of humble, hungry and smart

Drive your Individual Performance Scorecard

Adhere to and contribute to the Necco meeting structure

Position Qualifications:
Minimum of 21 Years of Age

High School Education (Degree Preferred)

Valid Driver’s License

Minimum of 3 Years’ experience in office, data entry and/or billing.

Valid driver’s license

100/300/100 Auto Insurance Coverage

Training and Travel willingness

Excellent organizational and technological skills

Excellent written and oral communication skills

Successful completion of all required criminal background checks

Must possess the skills to navigate and execute software programs (i.e Microsoft Office, Database, Electronic Health Record, Dashboard)

Must have the ability to identify issues and willingness to discuss with appropriate teammates

Must have the ability to enter timely and accurate data

Must have the ability to adhere to scheduled and unplanned deadlines