Project Specialist, LTE Migration

Vivint Smart Home - Provo, UT3.5

Full-timeEstimated: $50,000 - $68,000 a year
Job Description
Our mission is to redefine the home experience through intelligently designed products and services delivered to every home by people who care.

Who Are We:
Vivint Smart Home is a leading smart home company in North America. Vivint delivers an integrated smart home system with in-home consultation, professional installation and support delivered by its Smart Home Pros, as well as 24-7 customer care and monitoring. Dedicated to redefining the home experience with intelligent products and services, Vivint serves more than 1.4 million customers throughout the U.S. and Canada. Vivint is on the Forbes 2018 list of “America’s Best Employers, as well as the Forbes 2019 list of “America’s Best Employers for Diversity.” The company is the largest tech employer in Utah, a certified Great Place to Work, and one of Fast Company’s World’s 50 Most Innovative Companies for 2017. For more information, visit

Job description:
Vivint Field Service is looking for a qualified candidate to join us in the efforts of migrating customers to the new LTE platform. We are looking for a candidate with strong business acumen, analytical thinking, and one who can make operational recommendations for the company based on trending data. This role will allow the qualified candidate the opportunity to grow and cross-collaborate within the company. Candidate will need to know and perform the various duties based on migration targets set by management.

Basic Requirements:
Analyze business data and trends for strategic decision-making
Perform data validation and quality control checks
Collaborate with migration team on reporting and trends
Support other team members with project improvements and process needs
Manage communications and relationship with field service employees
Ability to create field communication on changes, processes, training, and statistics

Requirements / Qualifications:
2-4 years of project management experience
Advanced excel knowledge
Tableau experience a plus
SQL or other reporting experience needed
Microsoft VBA experience or other coding language
PowerPoint and presentation skills
BS in DMDA, IT, or Business Management preferred
Attention to detail and ability to hit targeted goals

Why Vivint:
  • Free catered lunch/snacks/drinks; new menu daily
  • Paid holidays and flexible paid time away
  • Your choice between Mac or PC
  • Employee pricing on smart home products
  • Casual dress code
  • Onsite gym
  • Onsite health clinic
  • Medical/dental/vision/life coverage
What We Stand For:
Honesty and Integrity Come First - Do the right thing
Customer Obsession is Our Advantage - A relentless passion to serve the customer
Innovation is Essential - Today’s innovation is tomorrow’s lifeblood
We Win Together - Individuals win games: teams win championships
Exceptional is Expected - Talk is cheap: create value, not just motion
We Give Back - Helping people is core to our DNA