The Office of Primary and Specialty Health (OPSH) Systems Analyst III performs complex (journey-level) computer systems analysis work. The OPSH Systems Analyst works under the direct supervision of the Operations Branch Manager of OPSH and receives support and scope of work from the Analysis and Decision Support Team Lead. This position supports eight different programs within OPSH including Autism, Primary Health Care, Children with Special Health Care Needs, Hemophilia Assistance Program, Kidney Health Care, Epilepsy, Title V Fee for Service Prenatal, Child Health and Dental and the County Indigent Health Care Program. The Systems Analyst work involves analyzing user requirements, procedures, and problems to automate processing or to improve existing systems. Works under general supervision, with moderate latitude for the use of initiative and independent judgement. Performs an array of technical, training, research, planning, policy, program assessment, and administrative activities related to the analysis of both programmatic and financial data. Collaborates in the planning, development, implementation, analysis, and documentation of an agency program. Collaborates with program staff in determining trends and resolving technical problems. Conducts surveys and/or reviews to determine compliance with certification requirements, laws, regulations, policies, and procedures. Will assist with financial services reviews and automated payment systems as required by the office.
Essential Job Functions:
Attends work on a regular and predicable schedule in accordance with agency eave policy and performs other duties as assigned.
(40%) Analyzes and tests new or existing procedures, information systems, or utility programs for efficiency and effectiveness. Conducts studies and prepares reports that include study findings, recommendations, and instructions for proposed system implementations; formulates logical descriptions of problems; and devises optimum solutions. Designs, modifies, and implements new or revised systems to serve new purposes or improve work flow. Details input and output record formats for computer programs, designs forms, and writes instructions for the use of forms. Determines operational, technical, and support requirements for the location, installation, operation, and maintenance of office equipment and computer and data systems.
(35%) Provides technical assistance and support for troubleshooting applications and hardware problems. Reviews and analyzes computer printouts, reports, and performance indicators to locate code problems; and corrects errors by modifying or correcting code. Assists with defining the goals of the system and devises flow charts and diagrams describing logical operational steps of the programs.
(20%) Will analyze and assist in defining agency disaster recovery responsibilities and procedures. May monitor the interface of systems, subsystems, and software applications. Will evaluate and recommend action on testing and certification of software and hardware upgrades. Will write and update personal work computer and mainframe application programs. Will assist in information systems security administration. Will train others.
(5%) Other duties as assigned include but are not limited to actively participating and serving in a supporting role to meet the agency's obligations for disaster response or recovery; or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment or location.
Knowledge Skills Abilities:
Knowledge of the limitations and capabilities of computer systems,
Knowledge of the techniques used in the design of non-automated systems,
Knowledge of information technology equipment,
Knowledge of applicable programming languages,
Knowledge of computer hardware and software,
Knowledge of computer operating systems, writing program code, and,
Skill in solving problems, scheduling, testing, installing, and implementing programs,
Skill in troubleshooting computer systems.
Ability to analyze systems and procedures,
Ability to write and revise standards and procedures,
Ability to handle multiple projects
Ability to communicate effectively
Ability to train others.
Registration or Licensure Requirements:
Initial Selection Criteria:
- 2+ Years experience analyzing and interpreting program data
- 2+ Years experience providing technical assistance and support
Your job application must be completely filled out. Your application must contain dates of employment, job titles, name of employer and a description of duties performed in a way that demonstrates you meet the minimum qualifications for the position for which you are applying. Resumes do not take the place of the requirement to include this information on the application. If this information is not submitted, your application may be rejected because it is incomplete. 2. A detailed and complete job application is REQUIRED and helps us to better evaluate your qualifications. In completing your job application, please be sure to provide a COMPLETE employment history regarding any relevant experience that you would like for us to consider. This information will also be used to determine salary in the event that you are selected for this position. Additional consideration may be granted to those with the following preferred criteria:
- 2+ years experience working within a health and human services agency
- 2+ years experience in insurance, Medicare or other supplemental insurance coverage best practices
Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to: 25B, IT, 275, 0171, 3D0X2. All active duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information see the Texas State Auditor’s Military Crosswalk at http://www.hr.sao.state.tx.us/Compensation/JobDescriptions.aspx.
HHS agencies use E-Verify. You must bring your I-9 documentation with you on your first day of work.
I-9 Form - Click here to download the I-9 form.
In compliance with the Americans with Disabilities Act (ADA), HHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.