Salesforce - the leader in enterprise cloud computing and one of the top 10 places to work according to Fortune magazine - is seeking an Incident Handler for our Computer Security Incident Response Team (CSIRT).
The CSIRT is responsible for 24x7x365 security monitoring and rapid incident response across all Salesforce environments. We are the ‘tip of the spear’ and the last line of defense protecting company and customer data from our adversaries.
The Incident Handler is responsible for executing security operations processes, including real-time analysis of security alert data and assisting in the response to potential security incidents.
This position is based in our Herndon, VA, operations centers.
U.S. citizen ( U.S. born or naturalized) who does NOT hold dual citizenship. You agree to complete a Minimum Background Investigation (MBI) for a Moderate Public Trust position with the U.S. federal government or other clearances as deemed appropriate for the role.
1-2 years experience in the Information Security field or a relevant undergraduate or Master’s degree focused on Information Security/Information Assurance.
Strong technical understanding of network fundamentals and common Internet protocols.
Strong technical understanding of the information security threat landscape (attack vectors and tools, best practices for securing systems and networks, etc.).
Familiarity with Microsoft Windows and Linux/Unix system administration and security controls.
Must have strong verbal and written communication skills; ability to communicate effectively and clearly to both technical and non-technical staff.
Operational experience monitoring devices such as network and host-based intrusion detection systems, web application firewalls, database security monitoring systems, firewalls/routers/switches, proxy servers, antivirus systems, file integrity monitoring tools, and operating system logs.
System forensics/investigation skills, including analyzing system artifacts (file system, memory, running processes, network connections) for indicators of infection/compromise.
Scripting skills (i.e. Python/Perl, shell scripting) a significant plus.
Relevant information security certifications, such as CISSP, SANS GCIA, SANS GCIH, SANS GPEN, SANS GCFA, Offensive Security OSCP.
About Futureforce University Recruiting
Our Futureforce University Recruiting program is dedicated to attracting, retaining and cultivating talent. Our interns and new graduates work on real projects that affect how our business runs, giving them the opportunity to make a tangible impact on the future of our company.
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Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. The company was founded on three disruptive ideas: a new technology model in cloud computing, a pay-as-you-go business model, and a new integrated corporate philanthropy model. These founding principles have taken our company to great heights, including being named one of Forbes’s “World’s Most Innovative Company” eight years in a row and on the FORTUNE ‘100 Best Companies to Work For®’ List twelve years in a row. We are the fastest growing of the top 10 enterprise software companies, and this level of growth equals incredible opportunities to grow a career at Salesforce. Together, with our whole Ohana (Hawaiian for "family") made up of our employees, customers, partners and communities, we are working to improve the state of the world.
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